Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quantelia Blocker

Chicago

Summary

Dynamic Dispatch Supervisor at Peapod Digital Labs with expertise in logistics management and employee training. Successfully streamlined operations through effective scheduling and routing strategies, enhancing team performance. Proven ability to resolve conflicts diplomatically while ensuring exceptional customer service and maintaining accurate documentation in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Dispatch Supervisor

Peapod Digital Labs
08.2022 - Current
  • Supervised team of 12 employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
  • Directed dispatching, routing, and tracking of 15-20 company drivers.

Inbound Receiving Clerk

Target Logistics
07.2021 - 08.2022
  • Demonstrated thorough attention to detail when inspecting received goods for quality assurance purposes, ensuring only conforming products entered inventory circulation.
  • Reduced processing time for incoming shipments by ensuring accurate documentation and timely communications with team members.
  • Supported inventory control efforts by accurately documenting all product movements within the warehouse, enhancing overall traceability and accountability.
  • Ensured proper handling of fragile or hazardous materials, minimizing product damage and maintaining employee safety standards.
  • Generated BOLs.
  • Optimized EDI systems for efficiency.

Shipping and Receiving Lead

DHL Distribution
12.2017 - 07.2021

Managed detailed documentation for shipping and receiving.

Managed continuous tracking of shipment progress.

Oversaw inventory audits.

Supervise all aspects of shipping operations.

Carried out systematic cycle counting.

Organized dispatch schedules to optimize operations.

Coordinated efforts with logistics teams.

Education

Certificate - Transportation And Logistics Management

Olive Harvey College
Chicago, IL
01.2021

Skills

  • Transportation coordination
  • Employee training
  • Tracking of man hours
  • Attendance documentation
  • Route planning
  • Coaching and onboarding
  • Knowledgeable in SAP AND JDE
  • Logistics management
  • Dispatcher monitoring
  • Scheduling expertise
  • Logistics activities and coordination
  • Customer service

Timeline

Dispatch Supervisor

Peapod Digital Labs
08.2022 - Current

Inbound Receiving Clerk

Target Logistics
07.2021 - 08.2022

Shipping and Receiving Lead

DHL Distribution
12.2017 - 07.2021

Certificate - Transportation And Logistics Management

Olive Harvey College