Carolyn Champion
Atlanta,GA
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
OFFICE ASSISTANT, SR.
EMORY HEALTHCARE
03.2006 - Current
- Office Assistant in Fire Control Room. Coordinates responses to emergencies like fires, elevator entrapments, etc.
- Manage, prepare and assign Work Orders for Emory mechanics and contractors.
- Manage temperature/humidity/pressure in operating rooms via Integrated System. Able to multitask while handling high pressure situations.
- Managed daily office operations to ensure efficient workflow and timely communication.
- Developed and maintained filing systems to enhance document retrieval and organization.
- Streamlined office procedures to improve operational efficiency and reduce delays.
- Mentored junior staff on administrative best practices and system usage.
- Led initiatives to optimize office space utilization, improving work environment quality.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Reading alarms and Monitoring multiple systems at once.
- Communicating issues to field staff.
- Follows all safety protocols.
- Regulatory compliance (OSHA) (EPA) policies.
- Emergency response procedures and documentation.
- Training new employees.
Senior Officer-Public Safety
EMORY HEALTHCARE
09.2005 - 03.2006
- Officer with Public Safety in Command Center Control Room.
- Manages real-time data from surveillance, sensors and other systems.
- Provides data to assist with decisions and awareness such as emergencies, crisis, and normal security operations.
- Developed training materials for onboarding new staff, improving knowledge retention and compliance.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Improved department efficiency by streamlining and implementing policies and processes.
- Increased operational efficiency by conducting regular training sessions for junior officers.
- Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Mentored junior officers, providing guidance and support to foster professional development and career progression.
- Led critical missions to ensure public safety, achieving significant reductions in crime rates.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Accounting Certificate -
Phillips College
Atlanta, GASkills
- Strong Customer Service
- Simplex Fire System
- Maintenance Connection
- TempTrak – in progress
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Resourceful
- Strong problem solver
- Relationship building
Certification
- Certified Field Training Officer.
Timeline
OFFICE ASSISTANT, SR.
EMORY HEALTHCARE
03.2006 - Current
Senior Officer-Public Safety
EMORY HEALTHCARE
09.2005 - 03.2006
Accounting Certificate -
Phillips College