Quantez Jackson
Rosenberg,TX
Summary
- Driven professional with a proven track record of exceeding production targets at General Mills through exceptional teamwork and collaboration. Skilled in heavy lifting and safety procedures, with a knack for fostering efficiency and workplace safety. Demonstrates leadership qualities by mentoring staff to enhance productivity, achieving high levels of customer satisfaction and team performance. Qualified Factory Worker with proven abilities in product processing, finishing and packaging. Safety-oriented with a great attention to detail and a high level of accuracy. Expert in performing work using specialized heavy machinery.
- Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 4 years of related experience and superior planning and time management abilities. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
- Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Legal Intern
Fort Bend County Justice Center
2024.07 - 2024.08
- Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Reviewed legal information and proofed documentation for errors.
- Organized legal filing system to maximize efficiency.
- Performed legal and general research, drafting memoranda, and correspondence.
- Sorted legal documents, filing and case materials in clear, orderly systems.
Factory Production Worker
General Mills
2024.05 - 2024.06
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated 3 machines proficiently and in compliance to safety standards.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Folded blanks along scored lines and taped and stitched edges together to form cartons.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Guest Service Advocate
Target
2024.03 - 2024.05
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Team Member
Chick Fil A
2023.09 - 2024.03
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Certified Trainer
Chick Fill A
2021.06 - 2024.01
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Planned and implemented courses of instruction accounting for individual strengths and final objectives.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Monitored participant workflow and behaviors throughout training process.
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site.
- Mentored junior trainers to develop their instructional skills, fostering a collaborative work environment within the team.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained and mentored 5 new personnel hired to fulfill various roles.
Education
Bachelor of Science - Kinesiology/Criminal Justice Minor
Angelo State University
San Angelo, TX05.2027
High School Diploma -
Lamar Consolidated High School
Rosenberg, TX05.2023
Skills
- Heavy Lifting
- Safety Procedures
- Hazardous Material Handling
- Assembly line work
- Teamwork and Collaboration
- Positive Attitude
- Problem-Solving
- Clear Communication
- Attention to Detail
- Cash Handling
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Customer Service
- Product stocking
- Workplace Safety
- Assisting customers
- Performance Assessment
- Training Needs Analysis
- Public Speaking
- Personalized Instruction
- Improvement plans
- Research
- Case analysis
Certification
- Licensed Food Handler
Timeline
Legal Intern
Fort Bend County Justice Center
2024.07 - 2024.08
Factory Production Worker
General Mills
2024.05 - 2024.06
Guest Service Advocate
Target
2024.03 - 2024.05
Team Member
Chick Fil A
2023.09 - 2024.03
Certified Trainer
Chick Fill A
2021.06 - 2024.01
Bachelor of Science - Kinesiology/Criminal Justice Minor
Angelo State University
High School Diploma -
Lamar Consolidated High School
- Licensed Food Handler
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