Job Search Status
Open to workDesired start date: Immediately
Open To Work
Quantinesha Wilson
Health Care
Chicago,IL
Work Preference
Summary
Seeking a position as a Hospital Liaison with hopes of delivering impactful results. Adept at coordinating referrals, navigating complex systems, and ensuring seamless communication between parties. Strong focus on team collaboration, adaptability, and achieving desired outcomes. Known for problem-solving skills, reliability, and maintaining high standards in all tasks.
Overview
25
25
years of professional experience
Work History
Patient Referral Specialist
Saginaw Chippewa Indian Tribe
Mount Pleasant, MI
05.2024 - Current
- Coordinated referral processes to streamline patient access and enhance service delivery.
- Collaborated with healthcare providers to ensure timely communication of patient needs and resources.
- Utilized electronic health records systems to track referrals and monitor patient progress effectively.
- Assessed client eligibility for services, ensuring compliance with program guidelines and requirements.
Interim Assistance Health Administrator
Saginaw Chippewa Indian Tribe
Mount Pleasant, MI
02.2022 - 05.2024
- Ensure compliance with industry regulations through rigorous policy development and enforcement efforts.
- Managed a team of administrative professionals, fostering a positive work environment, conducive to high performance outcomes.
- Provided Strategic leadership and organizational planning while collaborating closely with executive teams.
- Negotiated contracts with vendors, securing competitive pricing on medical equipment and supplies.
- Develop standard operating procedures that improve efficiency across all areas of administration. Improve patient care by streamlining administrative processes and implementing effective, efficient systems.
- Oversee clinical fiscal management, recruiting and human resources.
- Represented office during board and community meetings. Delivering supportive information and announcing new facility programs and initiatives. Is the scribe for our health board and file all minutes promptly. Send out reminders for upcoming meetings, and special meetings.
- Recruited and hired staff, providing direct supervision, ongoing staff development and continuing education for employees.
- Knowledge of office equipment.
- Had a contact list for all maintenance worker orders, all things that included the IT department and our grounds crew.
Eligibility Insurance Information Specialist
Saginaw Chippewa Indian Tribe
Mount Pleasant, MI
10.2000 - 02.2022
- Preparation of all patient’s medical charts. Which include demographic information, verification of insurance eligibility, and filing patient information into their charts.
- Use of varying office equipment to complete assigned tasks. Maintain sufficient office supplies through our ordering process to ensure that all staff would be able to aid patients in a professional and prompt manner.
- Kept the meeting room calendar up to date to date for all executive or special guest meetings.
Education
Associate of Applied Science - Medical Office Professional
Mid-Michigan College
Mt. Pleasant, MISkills
- Quality improvement
- Patient satisfaction
- Health information systems
- Health care management
- Healthcare compliance
- Ethics and professionalism
- Organizational development
- Staff training and development
- Critical thinking
- Budget development
- Employee recruitment
- Decision making
- Insurance verification
- Pre-authorizations
Timeline
Patient Referral Specialist
Saginaw Chippewa Indian Tribe
05.2024 - Current
Interim Assistance Health Administrator
Saginaw Chippewa Indian Tribe
02.2022 - 05.2024
Eligibility Insurance Information Specialist
Saginaw Chippewa Indian Tribe
10.2000 - 02.2022
Associate of Applied Science - Medical Office Professional
Mid-Michigan College
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