Dynamic professional with a proven track record at Churches Chicken, excelling in team leadership and customer service. Expert in cash handling and problem-solving, I successfully optimized inventory processes, reducing waste by 20%. Committed to enhancing operational efficiency and fostering a collaborative team environment to drive results.
Work History
Store Manager
Churches Chicken | 2005 - 01.2007
Supervised daily operations, ensuring compliance with health and safety regulations.
Trained team members on customer service protocols and operational procedures.
Managed inventory levels, optimizing stock replenishment processes to reduce waste.
Implemented promotional strategies to increase sales and enhance customer engagement.
Cashier Team Lead
Fast Food
Supervised daily operations, ensuring efficient service and adherence to quality standards.
Trained new cashiers on register systems and customer service protocols.
Managed cash handling processes, maintaining accuracy in transactions and balancing registers.
Implemented scheduling strategies to optimize team performance during peak hours.
Dietary Cook
2 Years 4 Months
Bonterra Nursing | 04.2024 - Current
Prepared nutritious meals following dietary guidelines for residents' specific health needs.
Collaborated with nursing staff to ensure meal plans met individual dietary restrictions.
Maintained kitchen cleanliness and adhered to food safety protocols consistently.
Assisted in inventory management, tracking supplies, and minimizing waste effectively.
Dietary Cook
17 Years 1 Month
Legacy Nursing & Rehabilitation Center | 03.2007 - 04.2024
Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.