Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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Quartez Williams

Manchester,GA

Summary

Azure enthusiast transforming digital landscapes with precision and passion. Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Azure Technical Solution Specialist

Accenture
Atlanta, GA
04.2021 - Current
  • Demo Block64 assessment to client and Microsoft partners via teams, giving explicit bits of knowledge on running the assessment
  • Oversee date being gathered by observing accounts through admittance to Block64 combine
  • Assist with deploying, troubleshooting, and conveying reports to Microsoft certified partners and clients
  • Liable for helping CIOS and IT Directors by illustrating the decisions/practices in their product licenses, infrastructure management and cloud migration
  • Draw in with CLM, Closers, and other SMB teams if required

Technical Customer Support Analyst

Open System Technologies
08.2020 - 04.2021
  • Provides guidance, assistance, coordination and follow up on client questions, problems, or malfunctions of all systems Applications, hardware, and software installed or maintained by Cigna Technologies Responds to telephone inquiries concerning support, processing, or request procedures

CYBER SECURTIY INTERN

Savannah Chatham County School Systems
10.2019 - 04.2020
  • Detail oriented work on detecting potential threats and threats that are active Configure security systems such as Iboss Intrusion, antivirus, IDS/IPS software, Prevention System, SecureWorks Emergency Incident Response
  • Monitor the networks traffic for changes and suspicious behavior

Education

Savannah State University
05.2020

Skills

  • Business Strategies
  • Leadership
  • Teamwork and Collaboration
  • Time Management and Organization
  • Analytical Thinking and Problem Solving
  • Product Knowledge
  • CRM Software: Dynamics 365
  • Customer Service
  • Eagerness to Learn New Technologies
  • Strong Interpersonal and Communication Skills
  • Customer Relations
  • Proficient in [Software]
  • Excellent Communication
  • Relationship Building
  • Problem-Solving Aptitude
  • Interpersonal Communication
  • Interpersonal Skills
  • Task Prioritization
  • Problem-Solving
  • Reliability
  • Professionalism
  • Issue Research

Certification

Microsoft Azure Fundamentals Certification, 03/2022

Microsoft 365 Fundamentals Certification, 11/2023

Microsoft Dynamics 365 Fundamentals, 11/2023

Microsoft Power Platform Fundamentals, 01/2024

Microsoft Azure AI Fundamentals, 01/2024

Microsoft Security, Compliance & Identity Fundamentals, 02/2024

Affiliations

  • Sports
  • Health and Fitness
  • Mentoring

Accomplishments

  • Generated over $7 million in sales revenue for the Microsoft Cloud and Security campaign.
  • Recognized as the top performer in sales revenue generation for Microsoft Accelerated Cloud Revenue.
  • Designated as the Microsoft Partner Nominations Liaison for 2023.

Timeline

Azure Technical Solution Specialist

Accenture
04.2021 - Current

Technical Customer Support Analyst

Open System Technologies
08.2020 - 04.2021

CYBER SECURTIY INTERN

Savannah Chatham County School Systems
10.2019 - 04.2020

Savannah State University
Quartez Williams