Summary
Overview
Work History
Education
Skills
Timeline
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Quashawn Muhammad

Paterson,New Jersey

Summary

Highly motivated retail associate with strong people skills, attention to detail, problem-solving skills, warehouse experience and a range of sales background. Experienced and knowledgeable in retail setup. Seeking increased responsibility in an environment conducive to professional development and growth.

Overview

7
7
years of professional experience

Work History

Front End Associate

Lowes Home Improvment
East Rutherford, NJ
01.2023 - Current
  • Processed customer transactions and provided excellent customer service.
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
  • Process & Fulfill online orders for customers when they check in at customer service or pickup.
  • Assisted in the processing of credit card applications for new customers and updated existing accounts.

Home Textiles, Bath & Rugs Sales Associate

Ikea
St Louis, Missouri
01.2022 - 01.2023
  • Keep sales floor tidy, priced and fully stocked to give customers a positive shopping experience
  • Act as an expert and consultant on a broad range of home furnishing solutions, products and services to inspire and inform customers
  • Guide customers toward top-selling and prioritized products
  • Assemble display products for the introduction of new products
  • Answered product questions with up-to-date knowledge of sales and promotions.

Cashier/Sales Associate

Staples
Saddle Brook, NJ
10.2019 - 10.2021
  • Greeted and engaged incoming customers
  • Actively sold office supplies and office furniture to customers
  • Answered customer questions, helped them locate items, and provided advice or recommendations
  • Operated cash registers, and other electronics
  • Balanced the cash register and generated reports for credit and debit sales
  • Processed refunds and exchanges, resolved complaints
  • Fulfilled in person, online, and phone orders for customers

Warehouse Associate

Aerotek
Teterboro, NJ
08.2020 - 09.2021
  • Kept work area clean, organized, and free of hazards (including backroom and shelves), and disposed of trash
  • Loaded and unloaded incoming stock from semi-trailers with hand truck
  • Loaded boxes and heavy appliances onto semi-trailers & 5 box trucks daily for 8+ hours a day
  • Moved materials and merchandise with hand trucks and pallet jacks to deliver to their appropriate location.

Lawn & Garden Retail Associate

The Home Depot
Clifton, NJ
09.2017 - 09.2019
  • Assist customers and providing advice on the best solutions for their homes
  • Providing customers with product knowledge and recommendations to help them select the right plants for their needs
  • Ordering inventory, supplies, and equipment as needed to ensure adequate supply levels of all products
  • Assisting customers with selecting and purchasing materials, supplies, and equipment for home improvement projects.
  • Adhered to safety policies while handling hazardous materials or chemicals.
  • Conducted regular stock counts to verify accuracy of inventory records.

Education

A.A.S. Dental Hygiene -

Bergen Community College
01.2025

Liberal Arts -

Ocean County College
02.2023

Paterson East Side High School
05.2017

Skills

  • Customer Service Oriented
  • Time Management
  • Punctuality
  • Problem Solving
  • Computer & Point-of-Sale Proficiency

Timeline

Front End Associate

Lowes Home Improvment
01.2023 - Current

Home Textiles, Bath & Rugs Sales Associate

Ikea
01.2022 - 01.2023

Warehouse Associate

Aerotek
08.2020 - 09.2021

Cashier/Sales Associate

Staples
10.2019 - 10.2021

Lawn & Garden Retail Associate

The Home Depot
09.2017 - 09.2019

A.A.S. Dental Hygiene -

Bergen Community College

Liberal Arts -

Ocean County College

Paterson East Side High School

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Quashawn Muhammad