Quatine Wilson
Lithonia,GA
Summary
Resourceful and Hardworking individual able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve job operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Forklift Operator
Trane Technologies
06.2022 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Removed orders from storage, wrapped, and staged for shipments.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Inspected equipment for defects and performed repairs or maintenance tasks.
Delivery Coordinator
Trane Technologies
06.2022 - Current
- Managed, transmitted and filed delivery paperwork.
- Verified load against delivery ticket before beginning every shift.
- Completed on-time deliveries by choosing best and most efficient routes.
- Consulted with customers about delivery and order preparation requests.
- Reported customer questions, issues and complaints to management.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Inspected merchandise for damage and accuracy against order documents.
Auto Detailer
DriveTime
09.2021 - 04.2022
- Provided exceptional customer service and addressed customer inquiries.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Warehouse Worker
Walmart
06.2019 - 04.2021
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Operated forklift trucks and other vehicles to transport and stack warehouse goods.
- Loaded, unloaded, and moved material to and from storage and production areas.
Store Manager
Dollar General
05.2020 - 09.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed routine store inventories.
General Manager
Popeyes® Louisana Kitchen
07.2016 - 02.2019
- Orchestrated positive customer experiences by overseeing every area of Restaurant operations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
GED -
Georgia Piedmont Technical College
Clarkston, GA06.2010
Skills
- Heavy Equipment Operation
- Operate Forklift
- Maintain Equipment
- Safety Awareness
- Loading and Unloading
- Packing and Scanning
- Cash Handling
- Customer Service
- Strong Multitasking Skills
- Food Safety and Sanitation
Certification
Forklift Certification
Timeline
Forklift Operator
Trane Technologies
06.2022 - Current
Delivery Coordinator
Trane Technologies
06.2022 - Current
Auto Detailer
DriveTime
09.2021 - 04.2022
Store Manager
Dollar General
05.2020 - 09.2020
Warehouse Worker
Walmart
06.2019 - 04.2021
General Manager
Popeyes® Louisana Kitchen
07.2016 - 02.2019
GED -
Georgia Piedmont Technical College
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