Quayla Cooper

As a dental receptionist, I managed daily front-desk operations by greeting patients, coordinating appointments, and maintaining an organized schedule for multiple providers. I handled insurance verification, processed payments, and explained billing details in a clear, patient‑friendly way. My role included updating and maintaining accurate patient records, ensuring HIPAA compliance, and supporting the dental team by preparing charts and communicating essential information. I consistently provided a welcoming environment, assisted anxious patients, and helped keep the office running smoothly in a fast-paced clinical setting.

I assisted customers in selecting products that fit their needs by providing knowledgeable, friendly guidance on clothing, gear, and essentials. I maintained a clean, organized sales floor, restocked merchandise, and ensured displays were inviting and easy to navigate. I handled transactions accurately, processed returns, and supported store operations by monitoring inventory and helping create a welcoming, supportive shopping experience for new and expecting parents. I worked locally and also was remoted out of state to assist sister locations

During my time at Amazon Warehouse, I assisted with fast‑paced order fulfillment by accurately picking and packing items, maintaining organized work areas, and following safety guidelines. This role strengthened my ability to stay focused and efficient in a high‑volume environment.

At Target, I supported daily store operations by restocking merchandise, organizing displays, and keeping the sales floor neat and easy to shop. I assisted customers with product questions, helped resolve concerns, and ensured a positive shopping experience. I also contributed to maximizing sales by maintaining inventory accuracy and creating a welcoming, efficient environment for shoppers

I played an active role in creating a welcoming, well‑organized shopping environment by assisting customers, replenishing merchandise, and supporting daily sales operations. I was originally hired as a seasonal associate but was asked to stay on due to my strong performance and reliability. I also handled closing duties, including organizing displays, securing inventory, and preparing the store for the next business day. My role concluded when the store closed during the COVID‑19 shutdowns.