Quayshawn Hennings
US Cold Storage
Matteson,IL
6
years of professional experience
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences, also a talented server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Work History
Warehouse Worker
5 Months- Achieved efficient inventory movement by expertly operating forklifts and pallet jacks within warehouse settings.
- Delivered precise inventory management through effective utilization of warehouse management systems.
- Enhanced order fulfillment and shipping processes by collaborating with team members.
- Promoted a safe work environment by conducting regular safety checks on equipment.
- Demonstrated capability by lifting materials weighing up to specified pounds consistently.
- Maintained operational safety in various warehouse machinery while following guidelines and protocols.
- Secured materials for transportation by assembling pallets and crates effectively.
- Streamlined material handling operations through proficient use of forklifts, pallet jacks, and other equipment.
- Optimized efficiency using tools and equipment, including box cutters, shrink-wrap guns, and electric pallet jacks.
Server
5 Years 4 Months- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Checked guests' identification before serving alcoholic beverages.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
1 Year 4 Months- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Checked guests' identification before serving alcoholic beverages.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Some College (No Degree) - Biochemistry
- Member of Soccer team
High School Diploma
- Member of Soccer team
- Member of volleyball team
- Member of Math Bowl
- Member of scholastic bowl
- Awarded Most Improved Senior
- Awarded State Chess 4 times
Skills
Transactions and Cash Handling
High Volume Dining
Age Verification
Conflict and Complaint Resolution
Valid Food Handlers Certification
Reliable and Responsible
Multitasking and Prioritization
ServSafe Certified
Team Player
Able to Lift 30 Pounds
Education
false
Skills
- Cleaning and Sanitizing
- Cool Under Pressure
- Food Safety Standards
- Dining Room Cleaning and Upkeep
- Customer Service and Rapport
Timeline
Warehouse Worker
US Cold Storage
03.2026 - CurrentRead More
Server
Giordano's
10.2020 - 02.2026Read More
Server
Saucy Crab
06.2020 - 10.2021Read More
Rich South High School
High School Diploma
Read More
Judson University
Some College (No Degree) from Biochemistry
Read More