Queen Williams
New Orleans,LA
Summary
Proactive manager excelling in workflow optimization and team development. Known for enhancing safety standards and promoting effective communication within teams. Committed to driving operational success and ensuring high-quality service.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Manager
Southeast Unloading
New Orleans, LA
06.2024 - Current
- Managed daily unloading operations for efficiency and safety.
- Coordinated with team members to streamline workflow processes.
- Trained new employees on safety protocols and equipment use.
- Provided leadership during times of organizational change or crisis situations.
Master Grill Operator
Waffle House
New Orleans, Louisiana
06.2022 - 06.2024
- Operated grill equipment to prepare food items efficiently.
- Maintained cleanliness and organization of the grill area.
- Collaborated with team members to ensure timely meal service.
Assistant Store Manager
Family Dollar
New Orleans, LA
05.2023 - 11.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supported inventory management through regular stock checks and replenishment.
- Trained new employees on company policies and customer service standards.
Shift Manager
Wendys Fast Food
New Orleans, Louisiana
08.2021 - 03.2022
- Supervised team members during high-volume shifts for efficient service.
- Trained new staff on food safety and customer service standards.
- Managed inventory levels and ensured proper stock rotation procedures.
Education
Edna Karr High School
New Orleans, LouisianaSkills
- Adaptable
- Critical Thinker
- Active Listening
- Cross functional
- Computer Skills (Word, Powerpoint, Excel, Outlook, A,Office/Suites)
- Great Soft Skills
- Workflow optimization
- Safety training
- Leadership
- Problem Solver
Certification
- Driver’s License
- Transportation Worker Identification Credential (TWIC Card)
Timeline
Manager
Southeast Unloading
06.2024 - Current
Assistant Store Manager
Family Dollar
05.2023 - 11.2023
Master Grill Operator
Waffle House
06.2022 - 06.2024
Shift Manager
Wendys Fast Food
08.2021 - 03.2022
Edna Karr High School