QUEENIE YANQI GUO
Summary
Master’s graduate in Chinese-English Translation with experience in digital content operations and marketing platform support within CRM and CCMS systems. Skilled in managing content workflows across multiple business units, standardizing templates, and ensuring content accuracy to support platform launches. Experienced in UAT testing and cross-functional coordination with business and IT teams to ensure smooth execution and system readiness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Assistant
Galaxy Entertainment Group
Macau
01.2026 - Current
- Developed standardized content collection templates and image specification guidelines to ensure accurate and consistent content submissions, enabling efficient content onboarding and supporting on-time project delivery.
- Coordinated content collection and submission across Retail, Dining, Entertainment and Hotel business units, validating submission completeness and following up on outstanding items to support project timelines.
- Coordinated User Acceptance Testing (UAT) activities for the launch of the new WeChat Mini Program and OneApp, validating business requirements, identifying and tracking system issues, and collaborating with IS&T and business teams to ensure platform readiness prior to launch.
- Managed content configuration and updates in CRM and CCMS platforms, ensuring accurate frontend presentation and alignment with business requirements.
Marketing Intern
Galaxy Entertainment Group
Macau
09.2025 - 12.2025
- Proposed UX/UI enhancements and promotional content optimization for existing WeChat Mini Programs, including designing tailored visitor journeys and developing segmented marketing copy for different customer groups to improve user experience and engagement.
- Developed a structured FAQ content framework for a WeChat Mini Program prior to launch, covering key guest information across multiple property areas including hotel, dining, retail, and membership benefits to enhance user information accessibility.
- Supported performance data consolidation for the “Gold, Glory & Galaxy” lucky draw campaign (Nov 4–30), aggregating multi-channel participation and redemption data to support marketing performance tracking and reporting.
Chinese-English Consecutive Interpreter (MIF)
PERFEIÇÃO LDA
10.2022 - 10.2024
- Provided Chinese-English consecutive interpretation services at the Macau International Trade and Investment Fair (MIF) for three consecutive years (2022–2024), facilitating communication between exhibitors and international delegates during business matching and booth interviews.
Clerk
AMATEUR CONTINUING STUDY CENTRE
Macao
05.2023 - 08.2024
- Recorded meeting minutes and followed up on action items to support project implementation.
- Supported programme operations by coordinating course logistics, monitoring participant attendance and performance, and consolidating post-course feedback to support programme improvement.
- Coordinated visitor schedules and provided administrative support for official visits and external guests.
- Translated project brochures from Chinese into English and prepared communication materials, including weekly media clippings.
Chinese-English Consecutive Interpreter (MIECF)
PERFEIÇÃO LDA
03.2024 - 03.2024
- Provided Chinese-English consecutive interpretation services for the Media Center at the 2024 Macao International Environmental Co-operation Forum & Exhibition (MIECF), facilitating communication during media interviews and press activities.
Education
Master of Arts - Translation Studies (English-Chinese)
UNIVERSITY OF MACAU
Macao06-2025
Bachelor of Arts - Chinese-English Translation and Interpretation
MACAO POLYTECHNIC UNIVERSITY
Macao06-2023
High School Diploma -
POOI TO MIDDLE SCHOOL
Macao07-2019
Skills
- TRANSLATION AND INTERPRETATION
- WORD PROCESSING: MS OFFICE
- GRAPHIC DESIGN: CANVA
Certification
- MORS EXHIBITION SPECIALIST (INTERMEDIATE), LABOUR AFFAIRS BUREAU
- BASIC CONCEPTS OF FLORAL DESIGN (SPRING), PUI WA FLORAL DESIGN SCHOOL
- YOUTH VOLUNTEER BASIC TRAINING COURSE, SHENG KUNG HUI MACAU SOCIAL SERVICES COORDINATION OFFICE
Scholarships And Awards
- SJM RESORTS SCHOLARSHIP, SJM RESORTS, S.A.
- PRINCIPAL'S RECOMMENDATION SCHOLARSHIP- 'ELITE', MACAO POLYTECHNIC UNIVERSITY
- LONG-TERM VOLUNTEER AWARD, SHENG KUNG HUI MACAU SOCIAL SERVICES COORDINATION OFFICE
Personal Information
- Date of Birth: 03/17/2001
- Nationality: Chinese
Languages
- CANTONESE
- MANDARIN
- ENGLISH
Timeline
Marketing Assistant
Galaxy Entertainment Group
01.2026 - Current
Marketing Intern
Galaxy Entertainment Group
09.2025 - 12.2025
Chinese-English Consecutive Interpreter (MIECF)
PERFEIÇÃO LDA
03.2024 - 03.2024
Clerk
AMATEUR CONTINUING STUDY CENTRE
05.2023 - 08.2024
Chinese-English Consecutive Interpreter (MIF)
PERFEIÇÃO LDA
10.2022 - 10.2024
Master of Arts - Translation Studies (English-Chinese)
UNIVERSITY OF MACAU
Bachelor of Arts - Chinese-English Translation and Interpretation
MACAO POLYTECHNIC UNIVERSITY
High School Diploma -
POOI TO MIDDLE SCHOOL