Quelli Blue
Henderson,NV
Summary
Experienced Sales Account Manager with 17 years in the Audio Visual reselling industry, specializing in creating and submitting bids to various procurement accounts. Adept at fostering and maintaining strong client relationships while driving revenue growth.
Overview
17
17
years of professional experience
Work History
Sales Account Manager
California Media Solutions
01.2010 - 11.2023
- Created proposals for new and repeat customer business transactions.
- Managed key procurement accounts, focusing on the creations and submission of competitive bids for various audio/visual products.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Anticipated clients' needs by staying in touch on regular basis.
- Contacted regular and prospective customers to explain product features and solicit orders.
Junior Account Manager
California Media Solutions
01.2009 - 01.2010
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Assisted in the preparation and submission of bids, ensuring that they meet client specifications and industry standards.
- Provided excellent customer service, addressing queries and concerns promptly and maintaining high client satisfaction.
Office Administrator
California Media Solutions
02.2007 - 01.2009
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Education
Associate of Science - Networking Technology
Honolulu Community College
Honolulu, HISkills
- Bid Development
- Business Growth and Retention
- Account and Client Relationship Management
- Complaint Resolution
- Contract Negotiations
- Revenue Generation
Timeline
Sales Account Manager
California Media Solutions
01.2010 - 11.2023
Junior Account Manager
California Media Solutions
01.2009 - 01.2010
Office Administrator
California Media Solutions
02.2007 - 01.2009
Associate of Science - Networking Technology
Honolulu Community College
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