Quenikiqua Williams
Plainfield,IL
Summary
Dynamic Human Resources Coordinator with a proven track record at Walmart, excelling in onboarding and employee relations. Skilled in recordkeeping and maintaining confidentiality, I effectively resolved conflicts and enhanced team collaboration, contributing to a seamless hiring process and improved employee satisfaction. Proficient in Microsoft Office and HR compliance.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
Walmart
08.2022 - Current
- Assisted in onboarding processes for new employees, ensuring smooth transitions into roles.
- Coordinated scheduling of interviews, facilitating timely communication between candidates and hiring managers.
- Supported administration of employee records and maintained compliance with HR regulations.
- Conducted new employee onboarding and provided ongoing orientation training.
- Maintained human resources information system and kept employee files up to date and accurate.
Customer Service Representative
LifeLock
02.2018 - 08.2022
• Managed identity theft notifications and executed prompt actions.
• Resolved member issues through collaboration with teams and analysis of security threats.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma - English
Farragut Career Academy
Chicago, IL06.2007
Skills
- Recordkeeping
- Maintains confidentiality
- Employee relations
- Microsoft office and docusign
- HR policies compliance
- Confidential document control
Timeline
Human Resources Coordinator
Walmart
08.2022 - Current
Customer Service Representative
LifeLock
02.2018 - 08.2022
High School Diploma - English
Farragut Career Academy