Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
QUENNSHA BAKER

QUENNSHA BAKER

Shreveport,LA

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Child Care

Baker's Blessings
09.2017 - Current
  • Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.

Delivery Driver

Ojvanna/Amazon
01.2025 - 04.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Online Picker

Walmart
08.2024 - 01.2025
  • Expedited order fulfillment by efficiently navigating warehouse aisles and locating products quickly.
  • Adapted to changing priorities within warehouse environment, ensuring all urgent requests were prioritized appropriately.

Cashier

Family Dollar
01.2024 - 08.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Citi Trends
07.2016 - 03.2017
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Diploma - Pharmacy Technician

Ayers Career College
Shreveport, LA
10.2024

High School Diploma - undefined

Northwest Louisiana Technical College
Shreveport, LA
08.2020

Diploma - Cosmetology

Blue Cliff College
Shreveport, LA
09.2011

Skills

  • Delivery driver
  • Customer Service
  • Online picker
  • Retail
  • Child Care

Certification

Candidates License

Timeline

Delivery Driver

Ojvanna/Amazon
01.2025 - 04.2025

Online Picker

Walmart
08.2024 - 01.2025

Cashier

Family Dollar
01.2024 - 08.2024

Child Care

Baker's Blessings
09.2017 - Current

Sales Associate

Citi Trends
07.2016 - 03.2017

High School Diploma - undefined

Northwest Louisiana Technical College

Diploma - Cosmetology

Blue Cliff College

Diploma - Pharmacy Technician

Ayers Career College

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QUENNSHA BAKER