Gia Hollis
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Patient Care Coordinator
Accent Care
08.2008 - Current
- Provided transportation to patients the in DFW area to medical appointments
- Delivered medical supplies, medications, home goods, and groceries
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience within the home.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Vending Machine Technician
H & H Vending
03.2005 - Current
- Managing new client accounts and contracts
- Bank deposits and reconciliations
- Developed a deep understanding of various manufacturers'' equipment models, allowing for seamless servicing across multiple brands of vending machines consistently throughout assignments.
- Streamlined inventory management by accurately tracking product levels within each vending machine.
- Optimized route scheduling throughout the DFW area, for efficient daily coverage of assigned client locations. Ensuring timely service delivery and excellent customer experience.
- Enhanced customer satisfaction by maintaining clean and organized vending machine areas.
Education
Nurse Assistant - Medical Assisting
El Centro College
Dallas, TX05.1991
High School Diploma -
Franklin D Roosevelt High School
Dallas, TX05.1985
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Organizational Skills
- Appointment Scheduling
- Delivery Driver
- Documentation Registering
- Hospice and Home Health Care
Timeline
Patient Care Coordinator
Accent Care
08.2008 - Current
Vending Machine Technician
H & H Vending
03.2005 - Current
Nurse Assistant - Medical Assisting
El Centro College
High School Diploma -
Franklin D Roosevelt High School
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