Quenten Aranda
North Huntingdon,Pennsylvania
Summary
Dynamic IT Consultant with a proven track record at Sarge Data Consulting LLC, showcasing expertise in hardware troubleshooting and exceptional project management. Excelled in reducing system downtime and enhancing client satisfaction through strategic planning and effective communication. Adaptability and multitasking abilities propelled seamless technology integrations, affirming a commitment to reliability and continuous improvement.
Overview
6
6
years of professional experience
Work History
IT Consultant
Sarge Data Consulting LLC
06.2018 - 07.2023
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Established strong relationships with vendors for cost-effective sourcing of cutting-edge hardware and software solutions that met clients needs effectively.
- Inspected equipment, assessed functionality, and optimized controls.
- Reduced system downtime, meticulously analyzing and upgrading infrastructure to support high-availability services.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Developed clear specifications for project plans using customer requirements.
- Conducted regular quality assurance checks identify resolve any potential issues before they impacted end-users or system performance.
- Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
Granite Installer
Jones Stone
08.2023 - Current
- Collaborated with team members to complete complex projects on time and within budget constraints.
- Promoted customer satisfaction with top-notch service and support.
- Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
- Consistently met deadlines through effective time management skills, prioritizing tasks based on urgency without sacrificing quality standards.
- Prepared granite by filling in chips or cracks and polishing surfaces.
- Enhanced project efficiency by accurately measuring and cutting granite materials to fit specific spaces.
- Coordinated with other construction professionals such as architects and general contractors to ensure seamless project integration of granite installations into overall design plans.
- Ensured customer satisfaction with precise installations, resulting in positive reviews and referrals.
Assistant Sous Chef
Order. Takeout & Cafe
05.2019 - Current
- Expedited orders efficiently during peak service hours, ensuring prompt delivery of meals to guests.
- Contributed to a positive work environment by maintaining open communication with team members.
- Strengthened teamwork among kitchen staff by fostering an atmosphere of mutual respect and supportiveness.
- Maintained high sanitation standards by regularly cleaning workspaces, equipment, and utensils.
- Coordinated with team members to prepare orders on time.
- Disciplined and dedicated to meeting high-quality standards.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Set up and broke down kitchen for service.
- Participated in food tastings and taste tests.
Education
Bachelor of Science - Information Systems Analyst
Baldwin Wallace University
Berea, OH05.2021
Skills
Hardware troubleshooting
Project Management
Database Management
Problem-Solving
Strategic Planning
Time Management
Multitasking Abilities
Reliability
Effective Communication
Adaptability
Timeline
Granite Installer
Jones Stone
08.2023 - Current
Assistant Sous Chef
Order. Takeout & Cafe
05.2019 - Current
IT Consultant
Sarge Data Consulting LLC
06.2018 - 07.2023
Bachelor of Science - Information Systems Analyst
Baldwin Wallace University
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