Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Darren Cusano

Sewell,NJ

Summary

Knowledgeable [Desired Position] with solid background in IT consulting and IT management, focusing on optimizing technology solutions for diverse business needs. Successfully guided multiple projects to completion, ensuring seamless integration and enhanced system performance. Demonstrated expertise in problem-solving and strategic planning, effectively managing client expectations and requirements.

Overview

20
20
years of professional experience
1
1
Certification

Work History

IT Consultant

Multiple
01.2015 - Current
  • Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
  • Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
  • Inspected equipment, assessed functionality, and optimized controls.
  • Customized and repaired technology based on staff requests.
  • Created and terminated user's accounts from start to finish in business applications.

IT Manager

Flowbird
07.2004 - Current
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Oversaw IT department operations and training.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

Education

B.S. - Computer Science

UNIVERSITY OF HARTFORD
West Hartford, CT
01.2004

Skills

  • Project Management
  • Infrastructure development
  • Equipment procurement
  • Department management
  • Hardware troubleshooting
  • Technical Support
  • Database Management
  • IT Security Management
  • Cybersecurity
  • IT operations management
  • Technical leadership
  • Data integration

Accomplishments

  • Achieved 99% uptime managing datacenter with 23,000 terminals processing more than 200 million credit card transactions annually under stringent PCI rules and requirements.
  • Saved 25% annually with modifications to our AWS infrastructure
  • Saved 40% annually renegotiating multiple telecommunication contracts
  • Supervised team of 6 staff members to support 100+ remote, on-prem, and hybrid workers across the country.

Certification

  • Amazon Web Services (AWS) Certified Solutions Architect
  • CompTIA Certification
  • Cybersecurity Ithaca University 2020
  • VCP5-DCV

Timeline

IT Consultant

Multiple
01.2015 - Current

IT Manager

Flowbird
07.2004 - Current

B.S. - Computer Science

UNIVERSITY OF HARTFORD

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Darren Cusano