Quentess Stanley
Phoenix,AZ
Summary
Organized Clinical Coordinator with excellent scheduling, coordination, and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports, and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.
Overview
19
19
years of professional experience
Work History
Clinical Care Coordinator
Matrix Medical Network
06.2017 - Current
- Worked closely with patients to deliver excellent and
- Organized patient files and streamlined operations to improve efficiency.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Completed data entry tasks with accuracy and efficiency.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Received and mailed laboratory results to patients & providers
Medicare Part D Enrollment Coordinator
On Site Randstad Staffing For CVS Health
09.2015 - 06.2017
- Finalized and processed enrollment applications.
- Created and followed call scripts and flows to maximize effectiveness.
- Reached out to applicants via calls and emails
- Documented all communication with applicants and inputted information into the system using Med Force
- Build case files for Maximuson on behalf of beneficiaries that had been assessed a late enrollment penalty
Customer Service Agent
Carrington College
03.2014 - 08.2015
- Advised students individually and in groups on academic programs for individual interests.
- Maintained student database and electronic records for each student contact.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Educated students on course selection to align with career goals.
- Provided support and guidance to students experiencing academic and personal troubles.
Employment Data Coordinator
Goodwill Industries Of AZ
06.2011 - 06.2013
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Sorted and processed incoming reports before putting data into processing software.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Filing, scanning, phone operation, faxing, and aid to other departments on an as needed basis
- Worked with youth with disability and youth offender connecting with employer that offer free job training
Student Liaison
Fortis College
12.2009 - 06.2010
- Pointed students to relevant information about academic and personal support services available on campus.
- Advised students individually and in groups on academic programs for individual interests.
- Helped students develop organizational, time management and study skills.
- Research job opening for current and former students
- Aided instructors with preparing students for graduation
- Ensures confidentiality of verbal and written recipient information
Payroll Specialist
Aaron's Sales And Lease
05.2000 - 08.2007
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Managed payroll data entry and processing for 5000 plus employees to comply with predetermined company guidelines.
Education
Bachelor of Science - Criminal Justice
Penn Foster College
Scottsdale, AZ12.2023
No Degree - Medical Billing & Coding
Penn Foster College
Scottsdale, AZ09.2022
No Degree - Medical Billing & Coding
Fortis College - Phoenix
Phoenix, AZ09.2010
GED -
Turner Job Corps Center - Albany
Albany, GA12.1989
Skills
- Clinical Personnel Support
- Electronic Health Records Systems
- Office Support
- EMR Systems
- ADP Workforce Now
- Biweekly Payroll Management
- Data Entry
- MS Office
Timeline
Clinical Care Coordinator
Matrix Medical Network
06.2017 - Current
Medicare Part D Enrollment Coordinator
On Site Randstad Staffing For CVS Health
09.2015 - 06.2017
Customer Service Agent
Carrington College
03.2014 - 08.2015
Employment Data Coordinator
Goodwill Industries Of AZ
06.2011 - 06.2013
Student Liaison
Fortis College
12.2009 - 06.2010
Payroll Specialist
Aaron's Sales And Lease
05.2000 - 08.2007
Bachelor of Science - Criminal Justice
Penn Foster College
No Degree - Medical Billing & Coding
Penn Foster College
No Degree - Medical Billing & Coding
Fortis College - Phoenix
GED -
Turner Job Corps Center - Albany
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