Quentin Bolden
Plano,TX
Summary
Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards. Qualified Claims Representative versed in investigating claims, verifying information and managing settlements. Friendly and upbeat team player with organized and disciplined approach. Offering five plus years of insurance experience.
Overview
5
5
years of professional experience
Work History
Claims Representative
AAA Auto Club South
06.2018 - 11.2023
- Issued payouts to claimants.
- Documented all findings in concise reports.
- Examined photographs and surveillance and any other documents relating to claims.
- Negotiated with claimants to settle claims.
- Evaluated and investigated auto claims and decided whether insurer should pay claim.
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Managed workload and priorities to meet claims processing meet deadlines.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
Education
Lawton High School
Lawton, OK05.2004
Skills
- File Management
- Policy Understanding
- Decision-Making
- Settlement Negotiation
- Conflict Resolution
- Interpersonal Communication
- Team Collaboration
Timeline
Claims Representative
AAA Auto Club South
06.2018 - 11.2023
Lawton High School
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