Quentin Born
Lawrence
Summary
Dynamic sales experience at College Works Program, excelling in customer relationship management and sales strategy. Proven ability to enhance client acquisition through effective outreach and data evaluation. Strong multitasker, and fostering positive customer experiences while contributing to team success.
Energetic and driven individual with strong aptitude for communication and relationship-building. Possesses foundational knowledge in business principles and sales techniques, along with skills in customer service. Capable of driving results through effective communication and strategic planning.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Intern
College Works Program
Wichita, KS
02.2024 - 06.2024
- Managed customer expectations and helped navigate sales processes.
- Managed customer relationships by making follow up calls to recent buyers and potential customers
- Supported client acquisition strategies with lead qualification.
- Contributed to a positive team environment by actively participating in weekly sales meetings.
- Addressed customer queries and complaints with prompt and professional responses.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Construction Worker
Crain Company LLC
Wichita, KS
04.2023 - 08.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked with concrete and heavy machinery daily on the job site.
- Built a large scale 3D printer to print our projects with concrete
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Operated power equipment to move materials and promote job efficiency.
Server
Chicken N Pickle
Wichita, KS
01.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Bachelor of Business - Business Administration And Management
University of Kansas
Lawrence, KS05-2026
Skills
- Sales strategy
- Marketing
- Prospective client outreach
- Appointment coordination
- Customer relationship management (CRM)
- Strong work ethic
- Problem-solving
- Team collaboration
Accomplishments
- $30k in sales.
- Extensive marketing including traveling to due so.
- Long-term customer relationships built.
- Collaborated with team of 5 in the development of building a large scale concrete 3D printer.
- Managing the jobsite by myself engaging in multiple labor tasks.
Certification
Lead Certification through Zack Academy
Timeline
Sales Intern
College Works Program
02.2024 - 06.2024
Construction Worker
Crain Company LLC
04.2023 - 08.2023
Server
Chicken N Pickle
01.2022 - 04.2023
Bachelor of Business - Business Administration And Management
University of Kansas