Quentin Brate
Riverbank
Summary
Accomplished Lead Technician with a proven track record at Brandon Electric, enhancing system maintenance and fostering teamwork. Excelled in safety compliance and customer satisfaction, significantly boosting productivity and client retention. Skilled in blueprint reading and networking, adept at mentoring and streamlining processes for peak efficiency.
Overview
4
4
years of professional experience
Work History
Lead Technician
Brandon Electric
02.2024 - 02.2025
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Account Manager, Outside Sales
Synergy Equipment
05.2023 - 02.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Inside Sales Coordinator
Synergy Equipment
03.2023 - 05.2023
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
- Supported team members by sharing best practices and knowledge, fostering a collaborative work environment.
Preventive Maintenance Technician
Ringpower
12.2021 - 02.2023
- Reduced machinery downtime with timely identification and troubleshooting of mechanical issues.
- Enhanced equipment efficiency by conducting thorough preventive maintenance inspections and repairs.
- Developed customized checklists for each piece of machinery, streamlining the inspection process and ensuring no essential tasks were overlooked.
- Collaborated with other technicians to develop streamlined processes for identifying and addressing common equipment malfunctions.
- Ensured compliance with all applicable safety codes and regulations through consistent adherence to established guidelines and protocols.
Apprentice Electrician
Brandon Electric
03.2021 - 12.2021
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
Education
High School Diploma -
Home Schooled
Tampa Fl05-2021
Skills
- Safety compliance
- System maintenance
- Blueprint reading
- Codes compliance
- Work Planning and Prioritization
- Customer satisfaction
- Networking skills
- Teamwork and collaboration
Timeline
Lead Technician
Brandon Electric
02.2024 - 02.2025
Account Manager, Outside Sales
Synergy Equipment
05.2023 - 02.2024
Inside Sales Coordinator
Synergy Equipment
03.2023 - 05.2023
Preventive Maintenance Technician
Ringpower
12.2021 - 02.2023
Apprentice Electrician
Brandon Electric
03.2021 - 12.2021
High School Diploma -
Home Schooled
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