Wesley Daniel
Chesapeake ,VA
Summary
Dynamic Lead Technician with extensive experience at PuroClean, excelling in safety compliance and quality control. Proven track record in enhancing operational efficiency through process improvements and effective team training. Strong diagnostic testing skills combined with exceptional relationship-building abilities, ensuring high customer satisfaction and timely project delivery.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lead Technician
PuroClean
Chesapeake, VA
12.2024 - Current
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Mentored junior technicians on best practices for equipment handling and restoration techniques.
- Coordinated response efforts for emergency services, optimizing workflow during urgent situations.
- Developed training materials to enhance team knowledge on remediation processes and industry regulations.
- Implemented process improvements that increased efficiency in damage assessment and restoration tasks.
- Utilized advanced remediation technologies to enhance effectiveness of water damage and mold removal efforts.
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Monitored and enforced safety measures to mitigate hazards.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
Technician
PuroClean
Chesapeake, VA
02.2023 - 12.2024
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Mentored junior technicians on best practices for equipment handling and restoration techniques.
- Coordinated response efforts for emergency services, optimizing workflow during urgent situations.
- Developed training materials to enhance team knowledge on remediation processes and industry regulations.
- Implemented process improvements that increased efficiency in damage assessment and restoration tasks.
- Utilized advanced remediation technologies to enhance effectiveness of water damage and mold removal efforts.
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Monitored and enforced safety measures to mitigate hazards.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
Flight Chief
United States Air Force, USAF
Hampton, VA
05.2000 - 02.2023
- Supervised operational readiness of aircrew and aircraft, ensuring compliance with safety regulations.
- Developed training programs to enhance technical proficiency and mission readiness among personnel.
- Streamlined communication processes between teams, improving efficiency in mission execution.
- Led cross-functional teams in the planning and execution of complex flight operations.
- Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
- Implemented process improvements that reduced turnaround times for aircraft maintenance tasks.
- Coordinated logistics for flight operations, optimizing resource allocation and support activities.
- Mentored junior personnel, fostering professional growth and enhancing overall team performance.
- Assessed individual skills of team and delegated daily tasks based on strengths.
- Enhanced flight safety by conducting thorough pre-flight inspections and addressing potential issues.
- Improved on-time departure rates through efficient scheduling and coordination of aircraft maintenance.
- Leveraged strong problem-solving skills to address unexpected challenges that arose during daily operations without compromising safety or efficiency.
- Fostered culture of excellence, setting high performance standards and leading by example.
- Streamlined communication channels between flight and ground support teams, ensuring seamless mission execution.
- Led cross-functional teams in resolving complex technical issues, improving overall system reliability and performance.
- Mentored junior staff members to develop their skills and advance their careers within the aviation industry.
- Improved flight safety standards with comprehensive review and updates to safety protocols.
- Evaluated existing processes critically for potential improvements while always keeping an eye on safety regulations adherence.
- Championed a culture of continuous improvement within the team by encouraging open communication among team members about ideas for process improvements or cost savings.
- Managed crisis situations effectively by utilizing strong decision-making skills and prioritizing safety above all else.
- Initiated community outreach programs, strengthening relationships between military and local communities.
- Led training programs for new recruits, elevating their skills to meet rigorous operational standards.
- Developed and implemented risk management framework, significantly reducing operational hazards.
- Conducted performance evaluations, identifying areas for individual improvement and fostering professional development.
- Enhanced global mission capabilities by establishing partnerships with international military units, expanding operational reach and collaboration.
- Conducted thorough investigations into flight incidents, implementing corrective actions to prevent recurrence.
Education
Associate of Applied Science - Aircraft Armament Systems Technology
Community College of The Air Force
Montgomery, ALSkills
Diagnostic testing
Testing and repair
Safety compliance
System maintenance
Blueprint reading
Mechanical troubleshooting
Mechanical aptitude
Electrical systems
Codes compliance
Schematic interpretation
Practices management
Maintenance and repairs
Work Planning and Prioritization
Issue resolution
Attention to detail
Quality control
Documentation and reporting
Troubleshooting
Works Well Under Pressure
Preventive Maintenance
OSHA compliance
Equipment maintenance
Multitasking and organization
Relationship building
Power Tools and Equipment
Written/Verbal communication
Mechanical Knowledge
Heavy lifting
Deadline oriented
Equipment Repair
Team Training
Safety Equipment
Component replacement
Customer interaction
Operation Monitoring
Customer rapport
Extensive organizational skills
Product Inspections
Routine Inspections
Customer service
Project management
Residential construction
Environmental compliance
Minor Carpentry
Staff education and training
Risk mitigation
Certification
I hold certification through IICRC in WRT and AMRT.
Timeline
Lead Technician
PuroClean
12.2024 - Current
Technician
PuroClean
02.2023 - 12.2024
Flight Chief
United States Air Force, USAF
05.2000 - 02.2023
Associate of Applied Science - Aircraft Armament Systems Technology
Community College of The Air Force