Quentin Heaston
Brookings,SD
Summary
Dynamic and detail-oriented professional with experience at Oscar Larson Performing Arts Center, excelling in event setup and crowd management. Proven ability to deliver exceptional customer service while ensuring safety compliance. Strong problem-solving skills and adaptability contribute to successful event execution and positive attendee experience. Committed to maintaining high standards.
Overview
5
5
years of professional experience
Work History
Cart Manager
Walmart
02.2026 - Current
- Monitored cart corrals, preventing overflow and supporting steady front-end operations.
- Coordinated with associates to replenish shopping carts during peak traffic periods.
- Directed cart retrieval across lot, maintaining safe customer pathways and organized entry areas.
- Inspected cart condition, removing damaged units and reporting maintenance concerns promptly.
- Assisted customers with cart access, curbside support, and heavy item transport.
Event Staff Member
Oscar Larson Performing Arts Center
09.2024 - Current
- Coordinated setup and breakdown of event spaces, ensuring efficient transitions for various functions.
- Provided customer service support to attendees and answered any questions they had about the event.
- Delivered customer service support to attendees, addressing inquiries and enhancing overall event experience.
- Assisted in setup and breakdown of event spaces for various functions.
Camp Counselor
Ymca Of Lincoln, Ne
05.2025 - 08.2025
- Supervised daily activities for campers, ensuring safety and engagement.
- Developed and implemented age-appropriate programs, fostering inclusivity among diverse groups of children.
- Supervised daily activities for campers in safe and engaging environments.
- Managed behavior issues by applying conflict resolution strategies effectively.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining a safe environment.
Crew Member
McDonald's
08.2021 - 05.2022
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Executed cashier duties, including taking orders, processing payments, and providing change, to enhance customer transaction experience.
- Processed takeout orders efficiently, ensuring prompt delivery of meals to meet customer expectations.
- Managed organized storage areas for food products, beverages, and restaurant supplies, supporting overall operational efficiency.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Education
High School Diploma -
Lincoln Southeast High School
Lincoln, NE05.2024
Bachelor of Arts - Music Entreprenuership
South Dakota State University
Brookings, SD05.2028
Skills
- Crowd management
- Event coordination
- Event management
- Safety compliance
- Equipment handling
- Customer service
- Customer interaction
- Time management
- Problem solving
- Attention to detail
- Adaptability
- Inventory management
- Strong work ethic
- Communication skills
Accomplishments
- Honor Roll
- Academic Exellence
Affiliations
- Weightlifting
- Band
Education and Training
CPR Certified
Music Educator
Event Management
Education
true,other,other
Timeline
Cart Manager
Walmart
02.2026 - Current
Camp Counselor
Ymca Of Lincoln, Ne
05.2025 - 08.2025
Event Staff Member
Oscar Larson Performing Arts Center
09.2024 - Current
Crew Member
McDonald's
08.2021 - 05.2022
High School Diploma -
Lincoln Southeast High School
Bachelor of Arts - Music Entreprenuership
South Dakota State University