Hardworking professional with experience in customer service and team collaboration. Skilled in maintaining operational efficiency and training new team members. Committed to enhancing guest satisfaction and ensuring compliance with health standards.
Overview
4
4
years of professional experience
Work History
Team Member
Zip's Fish and Hamburgers
Richland, WA
12.2024 - Current
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
Operated kitchen equipment safely and efficiently to prepare food items.
Maintained cleanliness and organization of workstations to comply with health standards.
Assisted in training new team members on operational procedures and protocols.
Assisted in food preparation and maintained cleanliness of workstations.
Operated point-of-sale system efficiently, processing customer transactions accurately.
Monitored inventory levels and communicated needs to management promptly.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Front-End Associate - Self-Checkout Lead
Fred Meyer
Kennewick, WA
07.2022 - 11.2024
Assisted customers with product inquiries and facilitated seamless checkout experiences.
Maintained organized merchandise displays to enhance product visibility and accessibility.
Processed transactions accurately while adhering to company cash handling policies.
Collaborated with team members to streamline inventory management processes.
Trained new associates on operational procedures and customer service standards.
Implemented efficient stocking methods, reducing restock time and improving shelf presentation.
Monitored sales floor for cleanliness and safety compliance, ensuring a welcoming environment.
Engaged with customers to build relationships, enhancing overall shopping experience and loyalty.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Gathered shopping baskets and carts and relocated to designated areas.
Farm Hand
Silver Bow Labradors
Benton City, WA
01.2022 - 06.2024
Operated farm equipment to maintain efficient animal care.
Implemented daily feeding schedules for dogs, optimizing their growth and development.
Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
Operated various farm machinery including tractors and plows for efficient land cultivation and crop production.
Installed and maintained irrigation systems to ensure optimal water distribution.
Operated tools such as nail guns and saws, maintaining a safe work environment.
Installed roofing materials, ensuring proper alignment and secure attachment.