Quentin Jones
New Caney,TX
Summary
Organized and dependable candidate with a secret security clearance and 7 years of experience in the United States Army. Proven success in managing multiple priorities while maintaining a positive attitude. Seeking opportunity to take on added responsibilities to meet organizational demands and goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor/Truck Driver/Desk Operator/Weapons Specialist
US Army
01.2017 - 04.2024
- Maintained property and equipment inventory.
- Managed squad of 13 mentored and trained Soldiers to make the organization better.
- Participated in over 100 missions hauling over 2,000,000.00 dollars worth of equipment with zero accidents.
- Experienced in working long shifts , keeping areas secure and having computer literacy and trained in writing counseling to help develop my peers.
- Submitted work orders to have all vehicles repaired and checked each one thoroughly upon return to service.
- Provided thorough reports to superiors regarding team activities and work ethic.
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
- Greeted guests entering and exiting facility.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided mentorship to junior Weapons Specialists, enhancing their skills through hands-on guidance while fostering professional growth.
- Instructed and evaluated students in performing preventive weapons maintenance and pre-marksmanship.
- Optimized inventory management by tracking, cataloguing, and organizing all tools, equipment, and spare parts required for weapons maintenance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Provided support for Microsoft applications, resolving technical issues quickly and efficiently.
Shipping and Receiving Clerk
Surge Staffing
05.2016 - 08.2016
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged over 20,000 goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Cashier/ Customer Service
Jewel Osco
06.2014 - 05.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product .
- Monitored self-checkout systems and provided assistance or intervention where required.
- Performed cash, card and check transactions to complete customer purchases.
- Met customer service goals and exceeded customer expectations.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate of Applied Science - Logistics And Supply Chain Management
Lone Star College
Houston, TX12-2026
High School Diploma -
Thornwood Highschool
South Holland, IL06.2015
Skills
- Verbal and Written Communication
- Customer Service
- Organization and Team Management
- De-Escalating Conflicts
- Mentoring
- Training Expertise
- Managing PPE
- Attention to detail
- Customer service
- Strategic planning
- Complex Problem-solving
- Mission Preparation
- Computer Skills
- Social Skills
- CPR & First Aid Skills
- Chemical Biological Radiological Nuclear Experienced
- Truck Driving Skills
- Safety Precautions
- Time management expertise
- Microsoft
- Incident reporting
- General security
- Cleaning and organizing
- Advanced marksmanship
- Weapons cleaning
Accomplishments
Army Achievement Medal x 3
Wheel Driver Badge x 1
Army Commendation Medal x 1
Army Good Conduct Medal x 2
Overseas Service Ribbon x 1
National Defense Service Ribbon x1
Army Service Ribbon x 1
Certification
- Certified Life Saver Training - 2020
- Chemical Biological Radiology Nuclear Specialist- 2022
- Lean Six Sigma Green Belt-2020
- Lean Six Sigma Black Belt-2020
- Microsoft Word, Excel, Powerpoint & Teams Expert- 2021
Timeline
Supervisor/Truck Driver/Desk Operator/Weapons Specialist
US Army
01.2017 - 04.2024
Shipping and Receiving Clerk
Surge Staffing
05.2016 - 08.2016
Cashier/ Customer Service
Jewel Osco
06.2014 - 05.2016
- Certified Life Saver Training - 2020
- Chemical Biological Radiology Nuclear Specialist- 2022
- Lean Six Sigma Green Belt-2020
- Lean Six Sigma Black Belt-2020
- Microsoft Word, Excel, Powerpoint & Teams Expert- 2021
Associate of Applied Science - Logistics And Supply Chain Management
Lone Star College
High School Diploma -
Thornwood Highschool
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