Quentin White
Brookhaven,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Account Service Coordinator
Northpoint Commerical Finance
Alpharetta, GA
03.2022 - Current
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and troubleshooting account issues.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Educated customers about billing, payment processing and support policies and procedures.
Surgical Sales Specialist
Thomas Eye Group
Atlanta, GA
01.2021 - Current
- Upsell and close customer sales by driving product benefits around client needs and increase revenue.
- Attain monthly and quarterly sales objectives as defined by corporate senior management.
- Maintain routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Account Manager
Peachtree Spine Physicians
Atlanta, GA
04.2018 - 12.2020
- Assessed new and assisting accounts to determine referral numbers and the projected usage of services.
- Used consultative sales approach to understand and meet customer needs.
- Sold procedures and treatments to prospective patients through in-person consultations.
- Consulted with potential clients to understand their needs; identified and suggested products, or services that will meet those needs.
Registration Coordinator
Children’s Healthcare of Atlanta
Atlanta, GA
02.2015 - 04.2018
- Entered data into system for registration, billing, patient tracking, charge capture and reconciliation.
- Explained regulatory financial requirements to the patient or responsible party and collects and posts deposits or deductible amounts as required.
- Scheduled patient appointments when needed, including referral from faxes, phones or other instructions and contact’s physician offices to resolve discrepancies.
- Prescreen doctor’s orders (scripts) received for new patient to ensure completeness / appropriateness of scheduled appointment.
Assistant Manager
Lanier Parking Solutions
Atlanta, GA
03.2011 - 02.2015
- Coordinated meetings for assigned leader which includes, but isn’t limited to, reserving meeting rooms, ordering meals, and developing agendas.
- Scheduled staff works hours, rotating shifts, and payroll records for a twenty four shift seven days a week.
- Ordered and stocked supplies; perform record-keeping and/or cash reconciliation activities, acted as liaison to patients, families and/or vendors.
- Conducted performance evaluation of staff, provided input into hiring and disciplinary actions, and acted as General Manager as required or upon absence of manager.
Education
Bachelor of Science - Computer And Information Sciences
Morehouse College
Atlanta, GA2022
Skills
- Patient chart auditing ability
- Medical office administration
- Billing and collection procedures expert
- Insurance and collections procedures
- Network development
- CRM Systems (Salesforce)
- Account oversight
- Product and service sales
Timeline
Account Service Coordinator
Northpoint Commerical Finance
03.2022 - Current
Surgical Sales Specialist
Thomas Eye Group
01.2021 - Current
Account Manager
Peachtree Spine Physicians
04.2018 - 12.2020
Registration Coordinator
Children’s Healthcare of Atlanta
02.2015 - 04.2018
Assistant Manager
Lanier Parking Solutions
03.2011 - 02.2015
Bachelor of Science - Computer And Information Sciences
Morehouse College
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