Quenya Dobson
Mesa,AZ
Summary
Experienced Behavioral Health Tech and Certified Nurse Assistant with CPR & First Aid certifications.
Highly-dependable, compassionate nature and years of extensive experience handling patients with
addictions, trauma and disorders.
Authorized to work in the US for any employer
Overview
14
14
years of professional experience
Work History
Behavioral Health Technician
BHT, Zenith Behavioral Health
Phoenix, AZ
10.2022 - Current
- Document rounds and observe patients behaviors ensured safety of patients at high risk for harmful behavior to self or others
- Conducts security screening and inventories property of individuals upon admission to the facility
- Recognize behaviors associated with substance abuse and signs of being under influence of alcohol or drugs
- Counsel patients, discuss substance use and worked closely with individuals to identify positive and healthy life choices.
Mental Health Technician
Via Linda Behavioral Health
Scottsdale, AZ
07.2022 - Current
- Document rounds and observe patients behaviors ensured safety of patients at high risk for harmful behavior to self or others
- Responsible to maintain the safety and comfort of patients during their stay in the center
- Responsible for maintaining and ensuring the cleanliness of the facility and designated assigned unit
- Maintain patient observation and set boundaries on inappropriate behaviors and aided or restrained them to prevent injury to themselves or others.
Patient Care Coordinator
Mind
Mesa, AZ
01.2022 - 07.2022
- Responsible to maintain the safety and comfort of patients during their stay in the center
- Conducts security screening and inventories property of individuals upon admission to the facility
- Intervenes with escalated individuals using therapeutic techniques for de-escalation and performs restraints/seclusions when needed to ensure the individual’s safety and the safety of others
- Lifts, moves and transports individuals, using proper body mechanics or lifting devices for accident prevention
- Assists individuals with activities of daily living to include eating, bathing, dressing, toileting and transferring
- Conducts and documents individual's vitals and reports all questionable results to the RN/Physician attending the individual
- Conducts and documents all BAL, urine drug screens and urine pregnancy tests
- Documents all services and significant individual interactions in the electronic health record
- Monitors and documents patients Q30
- Responsible for maintaining and ensuring the cleanliness of the facility and designated assigned unit
- Performs light cleaning of interior center, collects soiled linen, and launders individuals clothing when needed
Behavioral Health Technician
St Luke’s Behavioral Health
Phoenix, AZ
08.2020 - 12.2021
- Maintain patient observation and set boundaries on inappropriate behaviors and aided or restrained them to prevent injury to themselves or others
- Assist standard admissions procedures and documentation requirements for all client intakes
- Document rounds and observe patients behaviors ensured safety of patients at high risk for harmful behavior to self or others
- Recognize behaviors associated with substance abuse and signs of being under influence of alcohol or drugs
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
Behavioral Health Technician & Lead Behavioral Tech
Oasis Behavioral Health
Chandler, AZ
12.2018 - 09.2020
- Engaged in counseling and support to a diverse group of clients with DSM-5 diagnoses
- Documented and observed patients behaviors while helping determine effective client care methods
- Worked alongside licensed staff to implement and revise individual patient treatment plans and goals
- Monitored and ensured safety of clients at high risk for harmful behavior to self or other
- Planned and implement patients social activities on and off facility grounds
- Worked with members of the interdisciplinary team to plan daily activities for children aged 11-17
- Measured and monitored patients' vital signs and assisted with activities of daily living
- Maintained patient observation and set boundaries on inappropriate behavior, and aided or restrained them to prevent injury to themselves or others
- Assisted in admissions and orientation of patients to unit
- Established and maintained therapeutic relationships with patients and assisted with the maintenance of the milieu.
CNA - Certified Nursing Assistant
Memorial Regional Health
Craig, CO
06.2018 - 10.2018
- Provides morning care, evening care and general routine care to assure patient comfort
- Prepares for meals, assists in feeding patients, passing water, and other nourishment
- Assists and accompanies patients with admission, transfer and discharge
- Takes and records vital signs, daily weights and collect specimens
- Make rounds willingly, anticipate patient needs, and responds to call lights promptly
- Maintain a clean and safe environment for patients and other nursing staff
- Move, lift and ambulates patients and assist in transporting to other departments as needed
- Keep accurate records on Intake and Output
CNA - Certified Nursing Assistant
SandRock Ridge Care & Rehab
Craig, CO
08.2017 - 10.2018
- Maintain a clean and safe environment for residents and other nursing staff
- Assist in feeding residents, passing hydration and nutrition snacks
- Take and record vital signs, daily weights
- Assist residents with every day AD'S
- Provide safety and companionship
- Assist residents with lifting, moving, ambulation and transportation.
Certified Nursing Assistant
Pinnacle Nursing and Rehabilitation
, UT
12.2016 - 08.2017
- Provide residents with personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaving
- Assisting with transferring to the bathroom and helping with showers and baths
- Assisting residents with daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals
- Monitoring vital signs and weight; testing urine; recording intake and output information
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
Direct Care Staff
KLLG Corporation
Eureka, CA
02.2016 - 04.2016
- Assist residents with their daily living, provide safety and comfort
- Provide assistance to residents with basic tasks such as bathing, dressing, grooming, and eating
- Help with home management tasks such as preparing meals, grocery shopping and light housekeeping
- Administer daily routine medications as directed
- Assist residents with lifting and transferring.
Sandwich Artist/Cashier
Paonia, CO
09.2015 - 12.2015
- Operated cash register on a daily basis
- Prepared all food orders within 2-3 minute time frame
- Provided customer service over the phone for catering orders
- Cleaned and sanitized work areas, dishes and utensils
- Prep vegetable and meats at accurate weight by scale, proof and bake bread and cookies
- Performed opening and closing duties.
Customer Service Represenative
Alorica
El Paso, TX
10.2014 - 12.2014
- Answer phones and respond to customer requests regarding billing, technical and general services inquires
- Provide customer with product and service information
- Research billing issues
- Recognize, document and alert supervisor of trends in customer calls
- Identify, research and resolve customer issues using the computer system.
Behavioral Health Technician
Rio Vista Behavioral Health
El Paso, TX
05.2010 - 12.2014
- Maintain patient observation and set boundaries on inappropriate behaviors and aided or restrained them to prevent injury to themselves or others
- Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens
- May obtain patient's vital signs, height and weight as assigned and document in patient record
- Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills
- Engage patients in activities and interactions designed to encourage achievement of treatment goals
- Complete and maintain required documentation
- Assist with follow-up and paperwork as required on incidents and events that may take place in the facility
- May provide transportation for patient or coordinate transportation with appropriate staff member.
Customer Service Representative
DialAmerica
El Paso, TX
06.2014 - 09.2014
- Reserve and adjust customers' reservations
- Verify bus status and routes
- Provide information on bus stop locations
- Cater to customers' requests appropriately
- Provide excellent customer service.
Caregiver, Regency of El Paso
El Paso, TX
12.2011 - 08.2012
- Provided nursing assistant to residents in a 120 bed long term/ short term care facility
- Assisted residents with activities daily including helping with meals, transferring using assistive devices, bathing, dressing and grooming
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathic care
- Provider
Intake Coordinator
Home Instead Senior Care
El Paso, TX
05.2011 - 12.2011
- Cared for client during periods of family disruption or period of recovery
- Managed bedside and assisted in personal hygiene, toileting and ambulation
- Performed light housekeeping duties; cooking, cleaning, washing and errands
- Instructed and informed clients on health care issues regarding hygiene and nutrition
- Prepared and maintained records of client development
- Reported any variation in client’s physical or mental health to care manager
- Assisted clients in transportation using a car
- Provided clients with communication support., 602) 710-8309
- Erica Holloway
- BHT
- Mind 24-7 (480) 600-4006
- Mary C
- Magnuson
Registered Nurse
Pinnacle Nursing & Rehab
Office Manager
Center For Women's Health
Education
High -
David L. Carrasco Job Corps
01.2010
Diploma -
Skills
- Data Entry, Clear Communication, Attentiveness, Patient Care & Safety
- Senior Care
- Nursing
- Medication Administration
- Behavioral Health
- Critical Care Experience
- Meal Preparation
- Hospital Experience
- Home Care
- Experience with children
- Patient monitoring
- Patient observation
- Vital signs
- ADLs
- Behavioral therapy
- Applied behavior analysis
- Group therapy
- Autism experience
- Crisis intervention
- Certifications and Licenses
- Certified Nursing Assistant (CNA)
Timeline
Behavioral Health Technician
BHT, Zenith Behavioral Health
10.2022 - Current
Mental Health Technician
Via Linda Behavioral Health
07.2022 - Current
Patient Care Coordinator
Mind
01.2022 - 07.2022
Behavioral Health Technician
St Luke’s Behavioral Health
08.2020 - 12.2021
Behavioral Health Technician & Lead Behavioral Tech
Oasis Behavioral Health
12.2018 - 09.2020
CNA - Certified Nursing Assistant
Memorial Regional Health
06.2018 - 10.2018
CNA - Certified Nursing Assistant
SandRock Ridge Care & Rehab
08.2017 - 10.2018
Certified Nursing Assistant
Pinnacle Nursing and Rehabilitation
12.2016 - 08.2017
Direct Care Staff
KLLG Corporation
02.2016 - 04.2016
Sandwich Artist/Cashier
09.2015 - 12.2015
Customer Service Represenative
Alorica
10.2014 - 12.2014
Customer Service Representative
DialAmerica
06.2014 - 09.2014
Caregiver, Regency of El Paso
12.2011 - 08.2012
Intake Coordinator
Home Instead Senior Care
05.2011 - 12.2011
Behavioral Health Technician
Rio Vista Behavioral Health
05.2010 - 12.2014
Registered Nurse
Pinnacle Nursing & Rehab
Office Manager
Center For Women's Health
High -
David L. Carrasco Job Corps
Diploma -
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