ZACOYA WILLIAMS
Bradenton,FL
Summary
Friendly Medical Technician skilled in initiating intravenous access and administering fluids. Comprehensive experience taking and recording vital signs, using basic life support skills and operating various hospital equipment. Dedicated to applying quality care and executing outstanding customer service skills while accommodating patients and family members.
Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements.
Overview
2026
2026
years of professional experience
Work History
Behavioral Health Technician
Centerstone
Bradenton, FL
2019 - 2022
- Established and maintained professional working relationships with clients, staff and public.
- Planned and implemented safe interventions consistent with treatment goals.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Medical Technician
Liana Living
Sarasota, FL
11.2019 - 2022
- Protected patients and employees by adhering to infection-control and hazardous waste policies.
- Cleaned and sterilized laboratory equipment to prevent cross-contamination.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
Receptionist
Liberty Tax Service
Bradenton, FL
12.2021 - Current
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Coordinated scheduling for multiple departments, ensuring optimal resource allocation and workflow efficiency.
- Assisted in developing scheduling protocols, improving consistency and reliability of appointment management.
- Analyzed scheduling patterns to identify conflicts, recommending adjustments to improve overall operational flow.
- Trained new staff on scheduling processes and tools, fostering a collaborative team environment and knowledge sharing.
- Streamlined appointment confirmations and reminders, reducing missed meetings by implementing automated notifications.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Medical Technician
Manatee River Assisted
Bradenton, FL
11.2017 - 08.2021
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Provided excellent patient support and care to patients and families.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Bedside Care
- Clear Communication
- Household Cleaning
- Caring Companionship
- Team Collaboration
- Time Management
- Processes and Procedures
- Quantitative Skills
- Planning & Organizing
- Experience in Leadership
- Critical Thinking
- Good Work Ethic
- Training & Development
- Recordkeeping and Bookkeeping
- Multi-Line Telephone Skills
- Customer Service-Oriented
- Administrative Support
- Documentation and Reporting
- Research and Data Analysis
- Maintained and calibrated medical equipment to uphold safety standards and operational efficiency.
Medicine Technician
Sun Terrace Retirement & Assisted Living Community
Ruskin, FL
07.2019 - 08.2021
- Obtained, recorded and reported patient vital signs for medication administration.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Monitored expiration of medications.
Home Health Aide
Brightstar Healthcare Agency
Sarasota, FL
2022 - Current
- Monitored and documented client health status, reporting changes to nursing staff promptly.
- Implemented strategies to improve client mobility and independence through tailored exercise programs.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Medical Technician
Summerfield Senior Living
Bradenton, FL
2023 - Current
- Conducted routine diagnostic tests to assess patient health and ensure accurate results.
- Assisted healthcare professionals in preparing patients for procedures, enhancing overall patient experience.
- Developed training materials for new staff, improving onboarding processes and knowledge retention.
- Streamlined workflow processes, reducing turnaround time for test results and increasing departmental productivity.
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Administered medications and monitored health conditions for optimal care.
- Developed personalized care plans in collaboration with healthcare professionals.
- Trained and mentored new caregivers on best practices and protocols.
Education
High School Diploma - undefined
Southeast High School
Bradenton, FL05.2018
Skills
- Data Tracking
- Safety Monitoring
- CPR Certification
- Care Planning
- Bedside Care
- Clear Communication
- Household Cleaning
- Caring Companionship
- Team Collaboration
- Time Management
- Processes and Procedures
- Quantitative Skills
- Planning & Organizing
- Experience in Leadership
- Critical Thinking
- Good Work Ethic
- Training & Development
- Recordkeeping and Bookkeeping
- Multi-Line Telephone Skills
- Customer Service-Oriented
- Administrative Support
- Documentation and Reporting
- Research and Data Analysis
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Computer skills
- Data entry
- Strong work ethic
- Critical thinking
- Teamwork and collaboration
- Effective multitasking
- Schedule coordination
- Problem-solving
- Staff coordination
- Microsoft Office Suite
- Documentation proficiency
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
Personal Information
Title: Medical Technician
Timeline
Receptionist
Liberty Tax Service
12.2021 - Current
Medical Technician
Liana Living
11.2019 - 2022
Medicine Technician
Sun Terrace Retirement & Assisted Living Community
07.2019 - 08.2021
Medical Technician
Manatee River Assisted
11.2017 - 08.2021
High School Diploma - undefined
Southeast High School
Behavioral Health Technician
Centerstone
2019 - 2022
Home Health Aide
Brightstar Healthcare Agency
2022 - Current
Medical Technician
Summerfield Senior Living
2023 - Current