Queren Bombito
Austin,États-Unis
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Customer Service Executive
Full Business Center
Houston, TX
08.2022 - 02.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Met project deadlines without sacrificing build quality or workplace safety.
- Implemented new protocols to optimize team performance and deliver consistent results.
- Drove process improvements aimed at increasing operational efficiency and reducing wait times for customers.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Coordinated with suppliers to negotiate better pricing and delivery terms, resulting in cost savings.
Environmental Engineer Consultant Intern
Congolese Environmental Agency
06.2021 - 08.2021
- Performed environmental site assessments and provided remediation recommendations
- Increased efficiency in waste management processes by implementing innovative recycling initiatives.
- Improved environmental compliance by conducting thorough site assessments and identifying potential hazards.
- Collaborated with interdisciplinary teams to address complex environmental challenges, resulting in effective solutions.
- Implemented erosion control measures to protect sensitive habitats during construction projects.
- Ensured regulatory compliance by preparing accurate documentation for government agencies and clients alike.
- Prevented potential environmental risks by providing expert guidance during project planning stages.
Volunteer
Houston food bank
Houston, TX
01.2019 - 11.2019
- Enhanced community engagement by organizing and leading outreach events.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor Of Engineering Technology - Environmental engineering and technology
Texas State University
San Marcos, TX05.2022
Associate In Arts -
Houston Community College
Houston, TX05.2018
Skills
- Analytical Thinking
- Time Management
- Verbal and Technical Writing Skills
- Customer service
- MS Word, Excel, PowerPoint, Autocad
- Payment management
- Returns processing
- Quality Control
- Technical Support
- Customer Relations
- Budget Control
- Team Collaboration
Affiliations
National Society of Leadership, 11/01/22
Languages
French
Native or Bilingual
Timeline
Customer Service Executive
Full Business Center
08.2022 - 02.2024
Environmental Engineer Consultant Intern
Congolese Environmental Agency
06.2021 - 08.2021
Volunteer
Houston food bank
01.2019 - 11.2019
Bachelor Of Engineering Technology - Environmental engineering and technology
Texas State University
Associate In Arts -
Houston Community College