Querida Johnson
Montesano
Summary
Compassionate Family Services Coordinator with expertise in effective communication, problem solving, and conflict resolution. Committed to empowering families and enhancing community engagement through personalized assistance and resource support.
Overview
12
12
years of professional experience
Work History
Family Services Coordinator
Nisqually Indian Tribe
Olympia
03.2024 - Current
- Conducted home visits to assess family needs and deliver personalized assistance.
- Collaborated with teachers to create individualized plans for children's success.
- Supported families by providing resources and information on community services.
- Maintained accurate case files and documentation for family advocacy efforts.
- Participated in monthly team meetings to share successes and address challenges with fellow advocates.
- Assisted families in completing applications for Head Start enrollment and provided information about program eligibility criteria.
- Engaged in outreach activities within assigned communities in order to increase awareness of available Head Start programming options.
Domestic Violence Advocate
Nisqually Indian Tribe
Olympia
09.2020 - 03.2024
- Provided crisis intervention support to individuals facing domestic violence challenges.
- Conducted safety planning sessions for high-risk clients.
- Coordinated referrals to legal, housing, and counseling services for survivors.
- Developed educational materials on awareness and prevention of domestic violence.
- Led outreach programs to enhance community awareness of available resources.
- Collaborated with law enforcement to ensure victim safety and adequate support.
- Guided clients through complex systems to secure essential services.
Certified Nursing Asstant
Nisqually Indian Tribe
Olympia
08.2018 - 09.2020
- Completed day-to-day duties accurately and efficiently.
- Assisted patients with daily living activities and personal care needs.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records system.
- Provided emotional support and companionship to patients during recovery processes.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Corrections Officer
Nisqually Tribal Jail
Olympia
07.2014 - 07.2017
- Supervised inmate activities to maintain order and safety within the facility.
- Enforced facility rules and regulations to ensure a secure environment for all individuals.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Inspected housing units and common areas to ensure compliance with security standards.
- Administered first aid and emergency response during incidents and disturbances.
- Documented inmate behavior and incidents in daily log reports to inform management decisions.
- Tracked daily shift activities through detailed logs for accurate operational oversight.
Education
High School Diploma -
River Ridge High School
Lacey06-2011
Skills
- Effective communication
- Conflict resolution
- Organizational skills
- Time management
- Problem solving
- Communication skills
Timeline
Family Services Coordinator
Nisqually Indian Tribe
03.2024 - Current
Domestic Violence Advocate
Nisqually Indian Tribe
09.2020 - 03.2024
Certified Nursing Asstant
Nisqually Indian Tribe
08.2018 - 09.2020
Corrections Officer
Nisqually Tribal Jail
07.2014 - 07.2017
High School Diploma -
River Ridge High School