- Amateur Radio KF8GUK
- Avid reader
- Domestic travel
- Virtual reality
- Growing vegetables and fruits
- Cake decorating, baking, cooking
- Family business: Sandy Bob's Patio Bar and Grill, Carey OH
- Assisted grandmother in compiling memoir: Ordinary Time
Irene Alderman
Elida,OH
Summary
Dedicated Family Services Coordinator skilled in cross-cultural communication, trauma informed care, and navigating complex emotional situations. Proven ability to advocate for Donors and Families and ensure compassionate support throughout the organ donation process while maintaining regulatory compliance and strong partnerships with healthcare teams.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Family Services Coordinator
Lifeline Of Ohio
04.2024 - Current
- Facilitated consistent on-site engagement with hospital partners to evaluate donation potential and readiness of Legal Decision Makers for discussions.
- Assessed Legal Decision Maker understanding of health care team statements about prognosis and survivability.
- Navigated dialogues with an emphasis on cultural humility, recognizing and valuing the diversity of beliefs related to death, dying, and organ donation.
- Influenced donation decisions by establishing rapport and engaging Families in meaningful discussions that emphasize legacy, purpose, and the life-saving impact of donation.
- Completed authorization/notification forms and DRAI interviews with Legal Decision Makers.
- Supported Families throughout organ cases and advocated for Donor and Family needs by maintaining strong relationships with hospital partners and OPO teams.
- Facilitated informative sessions for providers and students, outlining FSC and OPO support for Donors and Families throughout the donation process- and through Aftercare.
- Cooperated during CMS case audit, receiving positive feedback for confidence, language, and ability to maintain a calm atmosphere.
- Designed and facilitated training sessions for co-workers on process improvement trials to enhance operational efficiency.
- Contributed to staff meetings and pursued ongoing professional development to enhance individual performance.
- Advocated for donation in personal as well as professional life.
- Cumulative authorization rate 61%; YTD 70%.
Chaplain
BSMH St. Rita's Medical Center
10.2018 - Current
- Hired after one year internship.
- Provided overnight and weekend support, triaging needs while working alone.
- Redesigned the Spiritual Care Volunteer Training Program.
- Served as trainer for Spiritual Care volunteers.
- Provided spiritual guidance, emotional support, and direct care to patients, family members and staff during daily rounding, acute stress/trauma events, and at end-of-life.
- Offered mediation services between family members navigating challenging dynamics related to healthcare decisions.
- Served as a trusted resource on religious traditions, customs, and practices across various faiths within the hospital setting.
- Redesigned Spiritual Care Department Orientation Guide, used by new chaplains, interns, and volunteers.
- Developed a stress-management training session for nursing CEs.
- Advocated with management and legal to gain Zoom access for patients and families during COVID and developed protocol to protect staff and patient privacy.
- Assisted patients with completing health care advance directives, including education and preparation of documents.
- Participated in COVID project, addressing code status and ventilation choices with ED patients prior to admission.
- Spearheaded implementation of "Tea for the Soul", a COVID-era canteen serving over 120 staff each session; the format has changed, but the canteen still rounds weekly.
Director of Religious Education
St. John the Evangelist Church
08.2005 - 08.2011
- Developed engaging curriculum for diverse age groups to enhance spiritual growth, community involvement, and alignment with Church mission and values.
- Organized seasonal events, fostering community participation and enriching the religious education experience.
- Mentored staff volunteers, promoting professional development and enhancing overall program quality.
- Oversaw the planning and execution of sacramental preparation programs, ensuring a meaningful and enriching experience for all participants.
- Enhanced the faith formation experience for students with special needs by collaborating with experts in disability and inclusion to create inclusive learning environments.
- Organized and coordinated fundraising for three biennial bus trips to Washington DC for 50 inner-city junior high students each with 100% of expenses covered (including meals); fundraising ranged from $11K-15K per trip.
Retail Merchandising Representative
Various, Including Crossmark, SPAR, Teeters
2001 - 2024
- Achieved consistent visual excellence by adhering to manufacturer and retailer merchandising standards in all displays.
- Removed damaged, out-of-date, not-in-set, and discontinued items from displays.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Arranged consistent shelves, bins, and racks at multiple locations by following established planograms.
- Served approximately 20 locations weekly.
Education
Master of Arts - Theology And Christian Ministry
Franciscan University
Steubenville, OHBachelor of Arts - Catholic Theology
Catholic International University
Charles Town, WVNo Degree - Chemistry
Baldwin Wallace University
Berea, OHHigh School Diploma -
Olmsted Falls High School
Olmsted Falls, OHSkills
- Compassion and empathy
- Trauma-informed care
- Collaborative teamwork
- Strong organizational skills
- Effective multitasking
- Engaged listening
- Versatile in dynamic environments
- Skilled in resolving conflicts
- Family caregiver for four loved ones through illness and end-of-life, providing insight into and compassion for the experiences of Legal Decision Makers
Certification
- ICISF Certified:
-Group Crisis Intervention
-Assisting Individuals in Crisis
- Annual continuing education
- Clinical Pastoral Education - three units via CPE.org and BSMH
- Notary Public, State of Ohio
Interests
Timeline
Family Services Coordinator
Lifeline Of Ohio
04.2024 - Current
Chaplain
BSMH St. Rita's Medical Center
10.2018 - Current
Director of Religious Education
St. John the Evangelist Church
08.2005 - 08.2011
Retail Merchandising Representative
Various, Including Crossmark, SPAR, Teeters
2001 - 2024
Master of Arts - Theology And Christian Ministry
Franciscan University
Bachelor of Arts - Catholic Theology
Catholic International University
No Degree - Chemistry
Baldwin Wallace University
High School Diploma -
Olmsted Falls High School