Quetcy Alexander-Young
Ellenville ,NY
Summary
Dynamic Program Director with a proven track record in strategic planning, regulatory compliance, and staff development. Expertise in coordinating teams to achieve operational excellence and drive program success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Program Director
Samaritan Daytop Village
04.2014 - Current
- Assisted in developing program strategies and objectives to align with organizational goals.
- Supported project planning and implementation through research and data analysis.
- Coordinated team meetings and maintained communication between stakeholders.
- Contributed to monitoring program progress and identifying areas for improvement.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Provided ongoing direction and leadership for program operations.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Clinical Director
Project Renaissance
08.2012 - 04.2014
- Led clinical oversight to ensure compliance with healthcare regulations and best practices.
- Developed and implemented treatment protocols, enhancing patient care and operational efficiency.
- Managed interdisciplinary teams to foster collaboration and improve service delivery across departments.
- Conducted staff training programs, increasing team competency and ensuring adherence to clinical standards.
Assistant Director of Operations
Samaritan Daytop Village
08.1998 - 08.2012
- Streamlined operational processes to enhance service delivery efficiency.
- Coordinated cross-departmental initiatives to improve program outcomes and client satisfaction.
- Developed training programs for staff, enhancing team performance and operational knowledge.
- Implemented strategic plans aligned with organizational goals, driving growth and sustainability.
- Monitored compliance with regulatory standards, ensuring adherence across all operations.
- Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
- Served as a liaison between senior management and frontline staff to facilitate communication and ensure alignment with company objectives.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZSkills
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Strategic planning
- Regulatory compliance
- Group and individual instruction
- Innovation and creativity
Certification
Master CASAC-G
Languages
Spanish
Professional Working
Timeline
Program Director
Samaritan Daytop Village
04.2014 - Current
Clinical Director
Project Renaissance
08.2012 - 04.2014
Assistant Director of Operations
Samaritan Daytop Village
08.1998 - 08.2012
Master of Science - Psychology
University of Phoenix