Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Quetcy Rivera

Hartford

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

9
9
years of professional experience

Work History

Medical Assistant

Hartford Hospital Diabetes Lifecare Center
05.2021 - Current
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Medical Assistant

Starling Physicians
05.2017 - 05.2021
  • Obtain prior authorizations for medically necessary procedures and medications.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Triage medical phone calls.
  • Obtain ECG’s
  • Efficiently able to manage a pacemaker clinic; Familiar with scheduling Electrophysiology procedures (ablations, generator changes, etc.)
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Medical Assistant

Kathy’s Urgent Care
12.2016 - 05.2017
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Education

Medical Assistant Program -

American Institute
West Hartford, CT
05.2017

Skills

  • CPR and First Aid Certified – RMA (AMT) Certified
  • Strong ability to communicate effectively and clearly Bi-lingual Spanish and English
  • Excellent basic clerical and computer skills Microsoft applications
  • Demonstrated ability to work in a busy customer service retail environment
  • Ability to obtain vital signs and measurements
  • Perform electrocardiograms and document accurately
  • Collect and Process laboratory specimens
  • Draw blood, Finger Sticks and glucose monitoring
  • Perform vision and hearing examinations
  • Understand the methods of billing and insurance – data entry
  • Ability to offer administrative office support, copy, fax, scan, file and maintain records
  • Ability to stylized instruments and offer physician with procedure assistance
  • Medical terminology
  • HIPAA compliance

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Medical Assistant

Hartford Hospital Diabetes Lifecare Center
05.2021 - Current

Medical Assistant

Starling Physicians
05.2017 - 05.2021

Medical Assistant

Kathy’s Urgent Care
12.2016 - 05.2017

Medical Assistant Program -

American Institute

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