Queyonna Powell

• Welcomed guests on arrival, displaying professional and friendly approach.
• Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.

• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

• Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
• Assisted guests with check-ins, account inquiries and any additional services needed.

Checked patient insurance, demographic, and health history to keep information current.

• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Adhered to strict HIPAA guidelines to protect patient privacy.