Quianda Molett
Red Rock,AZ
Summary
Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Highly motivated professional with superior skills in both problem solving & time management. Bringing a strong work ethic and excellent communication skills to any work setting.
Overview
14
14
years of professional experience
Work History
Eligibility Interviewer
State of Arizona Department of Economic Security
10.2023 - Current
- Updated case files accurately and promptly after each interaction with clients or changes in circumstances affecting their eligibility status.
- Enhanced client satisfaction by delivering accurate and timely information during eligibility interviews.
- Reduced errors in application processing through diligent review of documentation and attention to detail.
Ophthalmic Medical Technician
Arizona Primary Eye Care
01.2023 - 08.2023
- Assisted in developing an efficient system for inventory management of supplies used within the clinic, streamlining the ordering process and reducing waste.
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Assisted in successful surgical procedures by providing attentive support to surgeons while performing all aspects of the sterilization process for supplies and instruments
Medical Office Administrative Assistant
Fishkind, Bakewell & Maltzman Eye Care And Surgery Center
07.2022 - 01.2023
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Streamlined office workflow by efficiently managing patient schedules, appointments, and medical records.
Shift Manager
Walgreens
09.2010 - 09.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
Associate of Arts - Fashion
Pima Community College
Tucson, AZBachelor of Fashion - Fashion
Arizona State University
Tempe, AZSkills
- Billing & Scheduling
- Project Management
- Data Entry Efficiency
- Office Administration
- Medical terminology expertise
- Microsoft Office
- Google Suite
Timeline
Eligibility Interviewer
State of Arizona Department of Economic Security
10.2023 - Current
Ophthalmic Medical Technician
Arizona Primary Eye Care
01.2023 - 08.2023
Medical Office Administrative Assistant
Fishkind, Bakewell & Maltzman Eye Care And Surgery Center
07.2022 - 01.2023
Shift Manager
Walgreens
09.2010 - 09.2020
Associate of Arts - Fashion
Pima Community College
Bachelor of Fashion - Fashion
Arizona State University
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