Work Preference
Professional Summary
Overview
Work History
Education
Skills
Clearances
Timeline
Open To Work

Quiara S. Miller

Tech USA Government Solutions
Glen Burnie,MD

Work Preference

Desired Job Title

Mission Delivery CenterInstallation Project ControllerPolygraph SchedulerVisitor Center Control Specialist/ Security OfficerJanitor

Work Type

Full Time

Location Preference

Hybrid

Location:

Glen Burnie, MDFort George G Meade, MDAnnapolis Junction, MDWashington, DC

Open to relocation:

Yes

Important To Me

Work from home optionPaid time offHealthcare benefitsPaid sick leave401k matchCareer advancementWork-life balance
11
years of professional experience

Accepting challenging position that will utilize and refine clerical, security, administrative and technical skills in order to advance within the field of Business Administration, Security and Management.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Work History

Mission Delivery Center

4 Years 2 Months
Tech USA Government Solutions | 06.2022 - Current
  • Improved center efficiency by streamlining processes and implementing effective organizational strategies.
  • Collaborated with cross-functional teams to streamline processes and improve service delivery.
  • Mentored junior staff, fostering professional growth and knowledge sharing within the team.
  • Collaborated with team members to create a welcoming environment for all visitors, promoting a positive experience at the center.
  • Maintained thorough knowledge of common patient requests to facilitate professional, positive patient experience.

Installation Project Controller

1 Year 3 Months
Tech USA Government Solutions | 03.2021 - 06.2022
  • Developed and maintained comprehensive project schedules using advanced project management software.
  • Analyzed project performance data, identifying trends to inform decision-making and improve efficiency.
  • Streamlined reporting processes, enhancing clarity of status updates for stakeholders and management teams.
  • Optimized resource allocation by closely monitoring team capacity and adjusting assignments as needed.
  • Collaborated with cross-functional teams to ensure smooth communication and coordination throughout the project.

Polygraph Scheduler

2 Months
RuneMaster | 01.2021 - 03.2021
  • Developed and maintained detailed project schedules to optimize resource allocation and workflow efficiency.
  • Coordinated with cross-functional teams to ensure timely completion of project milestones and deliverables.
  • Streamlined scheduling processes, reducing lead times and increasing overall team productivity through process improvements.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.

Visitor Center Control Specialist/ Security Officer

3 Months
Amentum | 10.2020 - 01.2021
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and address potential security risks.
  • Responded promptly to incidents, coordinating with emergency services as needed.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Janitor

3 Years 6 Months
Facility Site Contractors | 04.2017 - 10.2020
  • Maintained cleanliness and sanitation standards across multiple facility locations.
  • Operated floor cleaning machines and equipment for efficient surface maintenance.
  • Conducted regular inspections to identify and address maintenance needs promptly.
  • Trained new staff on safe handling of cleaning chemicals and equipment usage.

Food Service Worker

11 Months
Sodexo Services | 05.2016 - 04.2017
  • Prepared and served food items following health and safety standards.
  • Monitored inventory levels, ensuring timely restocking of supplies.
  • Assisted with meal preparation, adhering to dietary guidelines and customer requests.
  • Trained new staff on food handling procedures and equipment usage.
  • Implemented process improvements to enhance service efficiency and quality.

Security Officer

8 Months
Securitas Security | 09.2015 - 05.2016
  • Developed and implemented emergency response procedures for various scenarios.
  • Trained new security staff on protocols, procedures, and safety measures.
  • Collaborated with local law enforcement to enhance community safety initiatives.
  • Analyzed reports to improve security operations and response strategies.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

Associate of Science - Applied Psychology

Anne Arundel Community College | Arnold, MD | 05-2019

Skills

Area security management
Corridor monitoring
Security Operations
Surveillance Management
Incident Reporting
Electronic log management
Secure Storage Management
Visitor Processing
Safety Monitoring
Emergency Preparedness
Vault Security
Device Management
Administrative Support
Customer interactions
Schedule Coordination
Mailroom Operations
Office Equipment Management
Storage Organization
Payment Processing
Claims Management
Documentation Management
Customer Interaction
Appointment Management
Project Assistance
Event Coordination
Hardware: IBM Compatible PCs and Laptops; Apple MacBook
Office Software Proficiency
Collaboration
Leadership
Integrity
Excellence
Respect
Excellent communication

Clearances

Currently possesses a TSI/SC w/ Polygraph FULL SCOPE (April 2020-present)

Timeline

Mission Delivery Center

Tech USA Government Solutions
06.2022 - CurrentRead More

Installation Project Controller

Tech USA Government Solutions
03.2021 - 06.2022Read More

Polygraph Scheduler

RuneMaster
01.2021 - 03.2021Read More

Visitor Center Control Specialist/ Security Officer

Amentum
10.2020 - 01.2021Read More

Janitor

Facility Site Contractors
04.2017 - 10.2020Read More

Food Service Worker

Sodexo Services
05.2016 - 04.2017Read More

Security Officer

Securitas Security
09.2015 - 05.2016Read More

Anne Arundel Community College

Associate of Science from Applied Psychology
Read More
Quiara S. Miller