Quierra Martin
San Diego,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Security Officer
SeaWorld
San Diego, CA
01.2024 - 02.2025
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Investigated security incidents to identify root causes and prevent future occurrences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Guard
RBW Security
San Diego, CA
05.2022 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
Server/Host
Applebee's Grill + Bar
San Diego, CA
12.2021 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Security Guard
Allied Universal Security
San Diego
06.2020 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Ride Operator
Belmont Park
San Diego, CA
08.2018 - 06.2019
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated rides and attractions according to written guidelines to reduce injuries.
Greeter
SeaWorld
San Diego, CA
01.2018 - 08.2018
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Fielded customer complaints and notified managers.
- Quickly resolved guest issues or complaints, demonstrating excellent problem-solving skills and professionalism.
Education
Lincoln High School
San Diego, CA06.2019
Skills
- Security Camera Monitoring
- Reliability
- Security Procedures Knowledge
- Patrolling
- Verbal and Written Communication
- Reporting Skills
- Staff Management
- Emergency Awareness
- Work Ethic
- Decision Making
- Conflict Resolution
- Organizational Skills
- Customer Service
- Physical Fitness
- Time Management
- Baggage Screening
- Mobile Patrols
- Cooperative Attitude
- Data Entry
- Coaching and Mentoring
Timeline
Security Officer
SeaWorld
01.2024 - 02.2025
Security Guard
RBW Security
05.2022 - 06.2023
Server/Host
Applebee's Grill + Bar
12.2021 - 01.2023
Security Guard
Allied Universal Security
06.2020 - 12.2021
Ride Operator
Belmont Park
08.2018 - 06.2019
Greeter
SeaWorld
01.2018 - 08.2018
Lincoln High School