Quinae Dodd
Joelton,TN
Summary
Results-driven professional with interests in collaborating with others and recommending solutions to problems. A focused Associate Buyer promoting exemplary talents in category management, assessing current trends and helping organizations remain competitive.
Overview
10
10
years of professional experience
Work History
Associate Buyer
Houzz
09.2021 - Current
- Negotiated wholesale costs from vendors to secure competitive pricing.
- Prepared in-depth reports regarding sales trends distributed weekly to appropriate management staff.
- Lead sourcing efforts for new vendors in effort to boost range of products offered while reducing costs through strategic contract negotiations.
- Created hands-on training program to acclimate Buyers to the procedures of onboarding new vendors
Loan Officer
Colten Mortgage
08.2020 - 09.2021
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Advised clients on mortgage, education and personal loans.
- Negotiated loan terms and conditions with customers to secure best deal.
Trade Account Manager
Houzz
03.2018 - 04.2020
- Works closely with professionals within the design-build industry to assist with purchasing and project management
- Supplements sales efforts through prospecting, cross selling, outbound calling and customer service
- Uses Salesforce, Tableau, Excel, Google apps/ features daily to perform job functions
- Continuously negotiates lower costs on bulk orders with vendors
- Manages logistic operations to ensure exceptional service for clients
- Contributed to the development of the first shipping consolidation process for the company
- Ranked top 3 Account Manager to reach the Million Dollar sales club for 2019
- Fostered relationships with accounts to increase revenue and exceed goals.
Support Specialist
Houzz
09.2017 - 03.2018
- Promoted to Trade Account Manager within 6 months of hire
- Managed incoming calls and customer service inquiries
- Met personal customer satisfaction targets and call handling quota
- Handled customer complaints, provided appropriate solutions and alternatives
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
Brand Representative
Neiman Marcus
01.2016 - 01.2017
- Responsible for providing product and brand knowledge to sales associates and consumers
- Identified and reported top-selling products to vendor and managed product selections
- Coordinated vendor training for sales team of 22 to introduce new products
- Assisted sales managers and vendors with special events as needed
- Developed and maintained clientele through iSell programming
Floor Supervisor
BCBGMAXAZRIA
01.2014 - 01.2016
- Promoted from sales associate to supervisor within 6 months
- Managed and merchandised company's visual partner shop
- Traveled to and overseen various shops in the Southern California district
- Maintained and developed clientele base
- Coached staff on suggestive selling, loss prevention, company standards and product merchandising
Education
Bachelor of Arts - Journalism/ Public Relations
University of Memphis
Memphis, TN12.2015
Skills
- Vendor Relations
- Inventory Management
- Strategic Planning
- Category Management
- Supplier Negotiations
- Data Analysis
- Growth Strategies
- Profit Margins
Timeline
Associate Buyer
Houzz
09.2021 - Current
Loan Officer
Colten Mortgage
08.2020 - 09.2021
Trade Account Manager
Houzz
03.2018 - 04.2020
Support Specialist
Houzz
09.2017 - 03.2018
Brand Representative
Neiman Marcus
01.2016 - 01.2017
Floor Supervisor
BCBGMAXAZRIA
01.2014 - 01.2016
Bachelor of Arts - Journalism/ Public Relations
University of Memphis
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