Quinae Dodd
Joelton,TN
Summary
Results-driven professional with interests in collaborating with others and recommending solutions to problems. A focused Associate Buyer promoting exemplary talents in category management, assessing current trends and helping organizations remain competitive.
Overview
10
10
years of professional experience
Work History
Associate Buyer
Houzz
Remote
09.2021 - Current
- Negotiated wholesale costs from vendors to secure competitive pricing.
- Prepared in-depth reports regarding sales trends distributed weekly to appropriate management staff.
- Lead sourcing efforts for new vendors in effort to boost range of products offered while reducing costs through strategic contract negotiations.
- Created hands-on training program to acclimate Buyers to the procedures of onboarding new vendors
Loan Officer
Colten Mortgage
Franklin
08.2020 - 09.2021
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Advised clients on mortgage, education and personal loans.
- Negotiated loan terms and conditions with customers to secure best deal.
Trade Account Manager
Houzz
Nashville, TN
03.2018 - 04.2020
- Works closely with professionals within the design-build industry to assist with purchasing and project management
- Supplements sales efforts through prospecting, cross selling, outbound calling and customer service
- Uses Salesforce, Tableau, Excel, Google apps/ features daily to perform job functions
- Continuously negotiates lower costs on bulk orders with vendors
- Manages logistic operations to ensure exceptional service for clients
- Contributed to the development of the first shipping consolidation process for the company
- Ranked top 3 Account Manager to reach the Million Dollar sales club for 2019
- Fostered relationships with accounts to increase revenue and exceed goals.
Support Specialist
Houzz
Nashville, TN
09.2017 - 03.2018
- Promoted to Trade Account Manager within 6 months of hire
- Managed incoming calls and customer service inquiries
- Met personal customer satisfaction targets and call handling quota
- Handled customer complaints, provided appropriate solutions and alternatives
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
Brand Representative
Neiman Marcus
01.2016 - 01.2017
- Responsible for providing product and brand knowledge to sales associates and consumers
- Identified and reported top-selling products to vendor and managed product selections
- Coordinated vendor training for sales team of 22 to introduce new products
- Assisted sales managers and vendors with special events as needed
- Developed and maintained clientele through iSell programming
Floor Supervisor
BCBGMAXAZRIA
01.2014 - 01.2016
- Promoted from sales associate to supervisor within 6 months
- Managed and merchandised company's visual partner shop
- Traveled to and overseen various shops in the Southern California district
- Maintained and developed clientele base
- Coached staff on suggestive selling, loss prevention, company standards and product merchandising
Education
Bachelor of Arts - Journalism/ Public Relations
University of Memphis
Memphis, TN12.2015
Skills
- Vendor Relations
- Inventory Management
- Strategic Planning
- Category Management
- Supplier Negotiations
- Data Analysis
- Growth Strategies
- Profit Margins
Timeline
Associate Buyer
Houzz
09.2021 - Current
Loan Officer
Colten Mortgage
08.2020 - 09.2021
Trade Account Manager
Houzz
03.2018 - 04.2020
Support Specialist
Houzz
09.2017 - 03.2018
Brand Representative
Neiman Marcus
01.2016 - 01.2017
Floor Supervisor
BCBGMAXAZRIA
01.2014 - 01.2016
Bachelor of Arts - Journalism/ Public Relations
University of Memphis