Quincee Starz
Helena,MT
Summary
Client focused skincare specialist with over three years of experience working in a spa setting. Administer esthetic treatments with precision, care and minimal discomfort to clients. Friendly, outgoing and personable, with focus on delivering excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Esthetician
Wells Wellness And Aesthetics
06.2022 - Current
- Improved patient satisfaction by providing personalized skincare treatments and product recommendations.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
- Performed facials, chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
- Collaborated with medical professionals to develop comprehensive treatment plans for patients with complex skin issues.
- Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Increased client retention by building strong bonds and maintaining open communication during consultations and treatments.
Medical Esthetician
Opulence Health and Aesthetics
05.2021 - 06.2022
- Uncovered clients' needs and upsold services with expert consultation skills
- Delivered expert and well-rounded microdermabrasion, chemical peels and laser skin rejuvenation
- Recommended spa offerings to clientele, increasing product and service sales
- Completed facial treatments that improved clients' skin
- Kept rooms ready for guests with immediate turnover of spaces between appointments
- Recommended the optimal products for each client's unique needs
- Satisfied customers consistently, delivering personalized support for individual needs
- Educated clients on how to clean and care for skin at home
- Protected customers with regular cleaning and proper sterilization techniques.
Teacher
Little Fox Learning Center
06.2019 - 04.2021
- Change diapers of infants and toddlers
- Monitor children for safety and health
- Organize learning activities
- Maintain a consistent schedule that consists of physical and mental activities, rest time and meals
- High level of patience with love and compassion
- Excellent communication
- High quality supervision of childcare
- Well organized and sanitized environment.
Education
Montana Academy of Salons
Great Falls, MT02.2021
High School Diploma -
Jefferson High School
Boulder, MT05.2019
Skills
- Customer Service
- Excellent Communication
- Time management
- Retail Selling
- Goal Oriented
- Medical Spa Operations
- Skin Rejuvenation Methods
- Advanced Skincare Techniques
- Pre-and Post-Operative Care
- Waxing and Laser Hair Removal
- Sanitation and Sterilization
- Eyelash Extension Application
- Eyelash lift and tint
Accomplishments
- Voted Helena's Best Esthetician of 2023
- 5 star satisfaction rate based on customer feedback and reviews online.
- Maintained an 85% client retention rate through exceptional service and rapport-building.
Certification
2021, Licensed Esthetician, Montana
Event Assistant
05/01/16, 05/01/16, Special Olympics, Helena, MT, Made lunches, Supervised, encouraged and helped participants get to their events
Service Work
05/01/17, 01/01/19, Our Lady of the Valley Catholic Church, Helena, MT, Any area where the church needed help such as pancake breakfast, helping out at food share, preparing food and gift baskets for the homeless and bringing up gifts at mass.
Timeline
Medical Esthetician
Wells Wellness And Aesthetics
06.2022 - Current
Medical Esthetician
Opulence Health and Aesthetics
05.2021 - 06.2022
Teacher
Little Fox Learning Center
06.2019 - 04.2021
Montana Academy of Salons
High School Diploma -
Jefferson High School
2021, Licensed Esthetician, Montana
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