Quincy Alderson
Spokane,WA
Summary
Dynamic and adaptable professional with a proven track record at St. Philomena's Finest, excelling in customer service and teamwork. Recognized for enhancing guest satisfaction through effective communication and attention to detail. Committed to maintaining high standards and fostering positive relationships, ensuring a welcoming environment for all.
Overview
20
20
years of professional experience
Work History
NAR
St Phlomena's Finest
06.2014 - 02.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Food Server
Sacred Heart Hospital
05.2006 - 02.2007
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Cultivated warm relationships with regular customers.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Housekeeper
Cavanaugh's Inn at the Park
06.1995 - 04.1996
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Dusted picture frames and wall hangings with cloth.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
Education
2.0 - General Studies
Spokane Falls Community College
Spokane, WA06.1998
3.0 - General Studies
Spokane Community College
Spokane, WA01.1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
Timeline
NAR
St Phlomena's Finest
06.2014 - 02.2015
Food Server
Sacred Heart Hospital
05.2006 - 02.2007
Housekeeper
Cavanaugh's Inn at the Park
06.1995 - 04.1996
2.0 - General Studies
Spokane Falls Community College
3.0 - General Studies
Spokane Community College
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