Quincy Caldwell
Orem,UT
Summary
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Ability to manage teams of 15-25 people and effectively handle heavy stress- loads. Clear understanding of time management, communication, and extensive training in leadership. Motivated to learn, grow and excel in various positions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cookie Seller and Decorator
Dirty Dough
07.2023 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Increased efficiency in production and time management by 20%, then trained employees to follow proper practices.
Cashier and Deli Worker
LW's Truck Stop
02.2023 - 05.2023
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built relationships with customers to encourage repeat business and maintain good standings, increasing regular attendance by 10%.
Lead Hostess /Certified Trainer
Olive Garden
08.2021 - 12.2022
- Managed wait times of 75-100 guests hourly on busy nights, and waits of 35-50 on weekday nights while monitoring seating area and table turnovers while supervising servers to ensure efficient and excellent service.
- Assisted managers with quickly resolving service- and food-related issues regularly and effectively.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Cashier
Bath & Body Works
05.2022 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels while maintaining knowledge of sales and promotions.
- Helped customers complete purchases, locate items and join reward programs while promoting customer loyalty by delivering friendly service.
- Replenished merchandise and organized shelves for optimal appearance.
Education
High School Diploma -
Preston High School
Preston, ID05.2021
Skills
- Strong Leadership Experience and Skills
- Interpersonal Skills
- Well-Versed in Customer Service
- Excellent Written and Verbal
Communication
- Effective Time Management
- Educating and Role Model Trainer
- Organizational Expertise
Certification
On Premise Retail Liquor License
Food Handlers Permit
Timeline
Cookie Seller and Decorator
Dirty Dough
07.2023 - Current
Cashier and Deli Worker
LW's Truck Stop
02.2023 - 05.2023
Cashier
Bath & Body Works
05.2022 - 08.2022
Lead Hostess /Certified Trainer
Olive Garden
08.2021 - 12.2022
High School Diploma -
Preston High School
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