Zoe Dillman

• Assisted customers in selecting appropriate designs for special occasions such as weddings and birthdays.
• Enhanced customer satisfaction by creating visually appealing and delicious custom cookie designs.
• Developed strong client relationships through excellent communication and personalized service.
• Operated the cash register, processed transactions, and managed cash drawer with accuracy.
• Maintained a clean and organized work area, including restocking shelves and cleaning up spills.

• Took and followed detailed directions from others.
• Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
• Maintained and organized electronic and paper filing systems, ensuring easy retrieval and confidentiality.
• Cataloged and shelved library materials, ensuring proper organization and accessibility.
• Managed library databases and systems, including updating records and handling overdue notices.

- Operated machinery to ensure satisfactory production.

- Maintained a clean work environment.

- Followed the instructions to the tasks that were at hand.

- Completed tasks in a timely manner.

- Communicated openly to manager and other staff members.

- Follow recipes and production instructions to mix, blend, and prepare cookie dough