QUINCY GILES JR
Higher Education - Changing lives through Education!
Clarksville,TN
Summary
20 years of experience, passion and continuous results in higher education. My passion for supporting life improvement through education is displayed through my leadership, my daily actions and every interaction with students and staff. My strengths revolve around creating a positive team culture, building effective and collaborative relationships across departments, process improvement, coaching and training, adaptability, and most importantly, achieving desired results on a consistent basis. I'm confident that my skill set, passion, and leadership would add significant value to any higher educational organization or sales team
Overview
19
19
years of professional experience
Work History
Campus Director of Admissions
Lincoln Technical Institute
09.2022 - 01.2025
- Overachieved yearly New Start Budget both years; 110% and almost 120% respectively
- Increased lead to enrollment conversion by more than two percent
- Implemented solutions to raise New Student Start rate by 5%; collaborated with our Financial Aid department to significantly increase packaging rate before the start of classes
- Led New Student Registrations and Orientations
- Enhanced campus life by organizing and overseeing a diverse range of events, including guest speaker series, cultural celebrations, and networking receptions
- Partnered with our Education Department to impact retention of new students
- Promoted a culture of continuous improvement by regularly evaluating campus performance metrics and implementing data-driven initiatives.
- Maintained compliance with all regulatory requirements, ensuring the institution''s continued accreditation status.
- Managed admissions efforts and drove marketing initiatives for new enrollment. Partnered with Corporate Marketing on billboard content, online targeted campaigns, radio and television marketing, and more.
- Took over the Social Media Manager duties, showcasing campus and student life, which yielded increased followers, engagement and new inquires.
- Increased campus efficiency by streamlining administrative processes and implementing new strategies.
- Led referral generation by visiting classrooms, implementing processes with my team, partnering with Career Services and more.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Senior Director of Admissions
Hussian College
10.2020 - 03.2022
- Perform Director of Admissions role for campuses in Clarksville, Nashville, Bowling Green, Columbus and Online division; managed over 20 advisors. Responsible for conversions, enrollments, starts, and retention for campuses
- Provided leadership and solutions during transition of working, recruiting and learning remote during pandemic
- Leading campus in enrollment goals, start rate and retention. 7 percent start rate increase
- Facilitate and coordinate in-person and virtual Orientations and Open Houses
- Led company training initiative to increase personal developed inquiries, proven results
- Established partnerships with military and community/GED institution
Campus Director of Admissions
Hussian College/Daymar College
02.2019 - 10.2020
- Impacted year-over-year new student enrollments with improved outreach strategies and student/parent engagement plans. Expanded High School territory; increased transfer students by over 20%
- Led efforts in establishing standardized process for student scholarships
- Expanded articulation agreements through relationship building which led to improved brand awareness and higher student recruitment
- Established "Men-tor" program for incoming or transferring students
- Graduation Board/Master of Ceremonies (MC)
Online Director of Admissions
Hussian College/Daymar College
07.2017 - 02.2019
- Increased enrollment conversion significantly through training and new expectation setting
- Devised new strategy to decrease early withdrawal rate by almost 10% through focused concentration and new initiatives
- Led "Operation Retention" special project (re-training and retaining lowest performing advisors)
- Drove operational improvements which resulted in higher financial aid packaging and increased revenue
- Developed Future Leaders program; led to three employees being promoted within one year.
- Taught Strategies for Success class on campus
Online Campus Director of Admissions
Career Education Corporation
08.2014 - 05.2017
- Provided strategic leadership and supervision of staff with varying job responsibilities; included up to 15 Admission Advisors, Financial Aid representatives, Student Advising counselors and Faculty. Full accountability for team's enrollment goals, student starts and retention of students.
- 2016 YTD-112% of enrollment goal, 94% new student start goal-19% increase versus prior year. Hiring, training, and replacing staff as needed to ensure qualitative and quantitative objectives are achieved while maintaining attrition (14% attrition rate since 2016).
- Built effective departmental relationships across the university to contribute to new initiatives, institutional effectiveness, process improvement, and revenue.
Training Performance Consultant
Career Education Corporation
11.2012 - 07.2014
- Collaborated with Campus Presidents, National Director of Admissions, Campus Directors of Admissions, and other department leaders to identify performance gaps
- Performance consulting: Conducting gap and root cause analysis, exploring potential interventions, and implementing learning and development strategies to address deficiencies and reinforce strengths
- Traveled to campuses across the country quarterly for performance support
Sr. Admissions Advisor/Associate Student Manager
Career Education Corporation
08.2005 - 10.2012
- Achieved personal enrollment/start goals; consistently ranking top 10%
- Managed up to 18 Advisors and collaboration with other departments to increase start goals
- Taught online Orientation and facilitated Open House
- Developed and led "TNT" (Trainers in Training) to promote professional development
Education
Master of Science - Leadership of Educational Organizations
American InterContinental University
Schaumburg, IL2012
BBA - Organizational Psychology and Development
American InterContinental University
Schaumburg, IL2009
Skills
- Enrollment forecasting
- Compliance monitoring
- Collaborative Problem-solving
- Student recruitment
- Adaptability and flexibility
- Personnel management
Timeline
Campus Director of Admissions
Lincoln Technical Institute
09.2022 - 01.2025
Senior Director of Admissions
Hussian College
10.2020 - 03.2022
Campus Director of Admissions
Hussian College/Daymar College
02.2019 - 10.2020
Online Director of Admissions
Hussian College/Daymar College
07.2017 - 02.2019
Online Campus Director of Admissions
Career Education Corporation
08.2014 - 05.2017
Training Performance Consultant
Career Education Corporation
11.2012 - 07.2014
Sr. Admissions Advisor/Associate Student Manager
Career Education Corporation
08.2005 - 10.2012
Master of Science - Leadership of Educational Organizations
American InterContinental University
BBA - Organizational Psychology and Development
American InterContinental University
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