Quincy Mills
Terry,MS
Summary
Dedicated Parking Enforcement Officer with SP+ Parking, skilled in problem-solving and effective communication. Achieved a significant reduction in unauthorized parking incidents through proactive enforcement and community education. Excelled in team collaboration and situational awareness, ensuring public compliance and enhancing traffic flow while fostering positive relationships with motorists on street and on managed properties.
Overview
5
5
years of professional experience
Work History
Parking Enforcement Officer
SP+ Parking
Jackson, MS
07.2024 - Current
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Responded to calls in both routine and emergency situations.
- Wrote and issues citations or warnings to owners of vehicles.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Assisted motorists with locating legal parking spaces, promoting positive community relations.
- Implemented efficient patrol routes based on historical data trends, maximizing coverage while minimizing travel time between hotspots.
- Supported special events by managing temporary no-parking zones and directing traffic as needed.
- Educated the public on local parking ordinances and regulations, fostering community awareness and compliance.
- Reduced illegal parking incidents by issuing citations for parking violations in a timely manner.
- Provided testimony in court hearings for contested parking citations, ensuring fair outcomes
- Provided proper training for fellow parking enforcers
- Assisted with garage start ups and maintenance
Vallet - Team Lead
PMC
Jackson, MS
04.2022 - 07.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job task
- Greeted and welcomed guests and offered professional valet services
- Accommodated guests by opening doors and assisting with luggage or other heavy items
- Directed traffic in the parking area as needed and parked guest vehicles in the designated area
- Collected and accurately labeled keys belonging to the guest to ensure proper return
- Organized and filed paperwork regarding guests' vehicles and daily transactions
- Answered guests' questions regarding local attractions, hotel amenities, and
Merchandiser
Home Depot
Jackson, MS
08.2020 - 04.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Education
High School Diploma -
Terry High School
Terry, MS05.2015
Skills
- Problem-solving
- Attention to detail
- Team collaboration
- Effective communication
- Situational awareness
- Customer interaction
- Relationship building
- Lot monitoring
- Computer literacy
- Professionalism
Timeline
Parking Enforcement Officer
SP+ Parking
07.2024 - Current
Vallet - Team Lead
PMC
04.2022 - 07.2024
Merchandiser
Home Depot
08.2020 - 04.2022
High School Diploma -
Terry High School