Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Quincy Nguyen

Katy,TX

Summary

Friendly and hardworking with over 5 years of experience in customer service, reception, and fast-paced jobs. I enjoy helping people feel good about themselves and love anything related to beauty and skincare. I’m great at talking to customers, making them feel welcome, and suggesting products or services that fit what they’re looking for. I’ve worked with POS systems, handled appointments, and know how to stay calm and professional even when things get busy. I’m speak both Vietnamese and English, and I’m excited to grow in the beauty industry.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Bich Ngoc Medispa Institute
07.2024 - 03.2025

- Greeted clients and provided personalized service in a beauty and wellness environment.


- Scheduled appointments and provided information on skincare services and products.


- Maintained a polished and organized front desk, reflecting brand professionalism.

Server

Hem Kitchen & Bar
03.2023 - 12.2023

- Upsold menu items by understanding customer preferences and making personalized suggestions — a transferable skill for recommending beauty products.


- Delivered exceptional customer experiences in a fast-paced environment.

Server

Yummy Pho&bone
11.2020 - 07.2022

- Delivered attentive service and built rapport with regular customers.


- Worked efficiently in a fast-paced environment while maintaining a professional demeanor.


- Communicated clearly and ensured customer satisfaction—skills easily transferable to beauty retail.

Receptionist / Customer Service / Cashier

Jubilee Toes & Nails
08.2018 - 03.2020

- Welcomed guests to the nail salon and provided details on services.


- Handled product sales, appointment bookings, and POS transactions.


- Learned basic knowledge of beauty services and customer beauty needs.

Education

High School Diploma -

Elsik High School
Houston, TX
08-2023

Skills

    Customer-Focused Sales

    Appointment Scheduling & Product Recommendations

    Beauty & Skincare Interest

    POS & Cash Handling

    Team Collaboration

    Upselling Techniques

    Bilingual: English (Expert), Vietnamese (Fluent)

    Clean & Professional Appearance

    Adaptability in Fast-Paced Environments

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Front Desk Receptionist

Bich Ngoc Medispa Institute
07.2024 - 03.2025

Server

Hem Kitchen & Bar
03.2023 - 12.2023

Server

Yummy Pho&bone
11.2020 - 07.2022

Receptionist / Customer Service / Cashier

Jubilee Toes & Nails
08.2018 - 03.2020

High School Diploma -

Elsik High School

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Quincy Nguyen