Communicated effectively with customers to address inquiries and resolve issues.
Trained new drivers on safety practices and operational procedures.
Monitored vehicle performance, reporting maintenance needs to enhance reliability.
Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Team Leader
US Army
Fort Carson, CO
11.2020 - 04.2024
Led diverse teams in high-pressure environments, ensuring mission success and operational readiness.
Coordinated multi-unit operations, facilitating communication and collaboration across departments.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Delivery Driver
PepsiCo
McAlester, OK
01.2019 - 11.2020
Delivered products efficiently, ensuring timely arrival at customer locations.
Operated and maintained delivery vehicles, adhering to safety protocols.
Loaded and unloaded merchandise accurately, optimizing delivery routes.
Supported inventory management by delivering accurately and reporting damaged or missing items.
Overnight Support Manager
Walmart
Checotah, OK
07.2018 - 01.2019
Supervised overnight operations to ensure efficient workflow and optimal staffing levels.
Coordinated inventory management processes to maintain stock accuracy and availability.
Trained team members on safety protocols and operational procedures to enhance compliance.
Monitored store conditions overnight, addressing issues proactively to ensure a safe shopping environment.
Conducted regular staff meetings to keep team members updated on company news, policy changes, and upcoming events while soliciting their input for continuous improvement efforts.
Monitored cash handling procedures to maintain accurate financial records and prevent theft or discrepancies.
Class C Mechanic
Triumph Aerostructures
Kansas City, MO
03.2018 - 07.2018
Diagnosed mechanical issues using advanced diagnostic tools and equipment.
Performed routine maintenance on aircraft components to ensure operational efficiency.
Conducted inspections and testing of systems to uphold quality standards and compliance regulations.
Prison Guard
US Army
Fort Leavenworth
06.2016 - 03.2018
Supported leadership by mentoring junior soldiers on operational procedures and best practices.
Protected military property, assets, and personnel.
Relayed crucial information and coordinated operations using radio communications equipment.
Supervised over fifty federal inmates while utilizing interpersonnel communictions skills to maintain effective professionalism.
Assistant Executive Director at VITALITY SENIOR LIVING – ACCLAIM AT EAST BEACHAssistant Executive Director at VITALITY SENIOR LIVING – ACCLAIM AT EAST BEACH