Quinecia Carter
Houston,TX
Summary
Reliable customer service representative with over six year's experience. Looking to continue providing exceptional service with each customer.
Overview
6
6
years of professional experience
Work History
Hostess, Server, and Bartender
Alife Hospitality Group LLC
10.2022 - Current
- Greet and serve guests set the tone for guest
- Make reservations
- Answer phone through the day
- Escorted customers
- Making delicious drinks
- Preparing orders
- Hostess and To-Go Server
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Served food and beverages promptly with focused attention to customer needs.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
customer service, Server/Bartender/Hostess
Saltgrass Steakhouse
12.2021 - 09.2022
- Handled calls promptly and with courteous professionalism.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Seated diners
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
customer service, Retail Sales Associate/Customer
Fisherman's Wharf
01.2019 - 12.2021
- Greeted guests with excellent.
- Set tone for guest's experiences.
- Seated diners
- Provided accurate wait times
- Escorted customers
Customer Service Representative
Drury Inn & Suites
01.2020 - 06.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
Carhop/Cashier
Sonic Drive
03.2017 - 01.2019
- Making accurate change quickly and efficiently for restaurant guests
- Giving the correct change and taking care of the customers needs at the the drive in
Education
High School Diploma -
Ball High School
Galveston, TX05.2021
Skills
- Cash Register
- Host/Hostess
- Caregiver
- Restaurant Experience
- Serving Experience
- Cash Handling
- Food Service
- Customer service
- Typing
- Hospitality
- Certifications and Licenses
- Food Handler
- TABC
- Customer Relations
- Customer Service
Timeline
Hostess, Server, and Bartender
Alife Hospitality Group LLC
10.2022 - Current
customer service, Server/Bartender/Hostess
Saltgrass Steakhouse
12.2021 - 09.2022
Customer Service Representative
Drury Inn & Suites
01.2020 - 06.2020
customer service, Retail Sales Associate/Customer
Fisherman's Wharf
01.2019 - 12.2021
Carhop/Cashier
Sonic Drive
03.2017 - 01.2019
High School Diploma -
Ball High School
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