Quinisha Abram
Autonomous Driver
Stockton,CA
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Delivery Driver
Omnicare
Woonsocket, RI
07.2017 - Current
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Scheduled mileage readings for reporting to accounting office and vendors
Driver
Ryder Logistics
Richmond , CA
05.2015 - 06.2017
- Verified daily deliveries against shipping instructions before delivering to customers.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Implemented and supported company quality and safety improvement efforts
- Coordinated with drivers to organize timely pickup and delivery
- Recruited, trained and assessed 10 drivers and qualifications of each as per driving laws
Customer Service Representative
Kohls Department Store
San Leandro, CA
11.2008 - 01.2011
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and analyzed customer information to prepare product or service reports.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Improved overall efficiency 34% by anticipating needs and providing outstanding support
Education
Master Of Criminal Justice - Criminal Justice
Heald College - Central Administrative Office
Walnut Creek, CA 08.2006 - 05.2008
Skills
Map reading and navigation skills
Order picking and processing
Logistics knowledge
Customer Response
Current CDL license
Database Management
Commercial driving
Clean MVR
Vehicle systems
Vehicle inspections
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Delivery Driver
Omnicare
07.2017 - Current
Driver
Ryder Logistics
05.2015 - 06.2017
Customer Service Representative
Kohls Department Store
11.2008 - 01.2011
Master Of Criminal Justice - Criminal Justice
Heald College - Central Administrative Office
08.2006 - 05.2008