Summary
Work History
Education
Skills
Timeline
Additional Information
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Quinn Brooks

Palm Springs,CA

Summary

Passionate professional focused on exceeding customer expectations and achieving company goals with my teammates; ready and eager to excel in a role with detailed focus and drive. Proven ability to streamline operations and foster positive team dynamics to achieve organizational goals. Having loyalty, reliability and adaptability in meeting changing demands while maintaining high standards.


Authorized to work in the US for any employer

Work History

Supervisor, Outreach Coordinator

CascadiaNow
2013 - 2014
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Built a website that was streamlined for customers to learn about the organization's mission and products/services.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Barista

Northern Pacific Coffee Company
2015 - 2017
  • Managed inventory levels, placing orders for coffee beans and supplies to maintain stock.
  • Collaborated with team members to streamline operations during peak hours.
  • Answered customer inquiries about menu items, educating them on coffee origins and flavors.
  • Contributed to store merchandising and display setup to attract customer interest.
  • Supported events and community outreach initiatives to foster local relationships.

Dishwasher

Saigon Rendezvous

Artist

  • ~ Executing the vision clients request

Volunteer

Food Not Bombs
03.2012 - 2017
  • Coordinated food distribution events to serve low-income families and individuals.
  • Organized community outreach initiatives to raise awareness about food insecurity.
  • Collaborated with local businesses to secure donations for food and supplies; and to develop relationships with community partners.
  • Supported volunteer recruitment efforts through social media and local advertising.
  • Maintained inventory of food donations and supplies to prevent shortages.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Fostered sense of community, organizing neighborhood gatherings.

Education

Associate in Arts -

South Puget Sound Community College
WA

Psychology

Pacific Lutheran University and The Evergreen State College
WA

Skills

  • Social media strategy and content
  • Proficient in organization
  • Strong relationship building
  • Customer Service
  • Composed in high-pressure situations
  • Effective conflict resolution
  • Training and mentoring
  • Personnel oversight

Timeline

Volunteer

Food Not Bombs
03.2012 - 2017

Dishwasher

Saigon Rendezvous

Artist

Psychology

Pacific Lutheran University and The Evergreen State College

Supervisor, Outreach Coordinator

CascadiaNow
2013 - 2014

Barista

Northern Pacific Coffee Company
2015 - 2017

Associate in Arts -

South Puget Sound Community College

Additional Information

References

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Quinn Brooks